Kamalpreet
Service Officer
Jalandhar
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
4
4
years of professional experience
1
1
Language
Work History
Service Officer
Kotak Mahindra Bank
04.2023 - Current
- Maintained accuracy in processing transactions, including deposits, withdrawals, and transfers, while adhering to banking regulations and security protocols.
- Demonstrated through knowledge of banking products and service to effectively cross-sell and upsell to customer.
- Proactively identified opportunities to improve customer experience and implemented strategies to enhance satisfaction and retention.
- Collaborated with team members to achieve branch goals and targets, participating in training sessions and sharing best practices.
Assistant professor
DIPS Institute of Management and technology
03.2022 - 04.2023
- Teaching and supervising graduate and postgraduate students
- Assisting with various departmental duties and providing academic support to Professors and other staff.
Human resource administration
Pass Foods Pvt. Ltd.
10.2019 - 03.2020
- Forming and maintaining employee records
- Preparing and amending where necessary HR documents, i.e
- Employment contracts and recruitment guides
- Communicating with external partners
- Assisting with payroll by providing the department with relevant employee information, i.e Holiday and sick days taken.
Education
MBA -
Apeejay Institute of Management Technical College
Jalandhar, India 05.2001 -
BBA -
Sant Baba Bhag Singh Post Graduate College
Jalandhar, India 05.2001 -
12th -
Govt. Sen. Sec. School Isherwal
Jalandhar, India 05.2001 -
10th -
Govt. Sen. Sec. School Isherwal
Jalandhar, India 05.2001 -
Skills
Customer Relationship Management
undefinedInternship
- Hi tech sweet water technology Pvt. Ltd., June 2018 to July 2018, 2 months
- Stizo Job & Career Consultancy, 11 March 2019 to 13 April, 2019, 1 month
Extracurricular Activities
- Participated inter school and college badminton competitions
- Participated in Entrepreneurship Awareness camp 2018
- 1st prize in choreography act at Apeejay College pinnacle 2018.
Personal Information
- Father's Name: Mr. Surjit Singh
- Mother's Name: Mrs. Mandish Kaur
- DOB: 25/11/1997
- Nationality: Indian
- Marital Status: Single
Personal Traits
- Adaptable
- Ability to work individually as well as in group
- Playing badminton
- listening music
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
Service Officer
Kotak Mahindra Bank
04.2023 - Current
Assistant professor
DIPS Institute of Management and technology
03.2022 - 04.2023
Human resource administration
Pass Foods Pvt. Ltd.
10.2019 - 03.2020
MBA -
Apeejay Institute of Management Technical College
05.2001 -
BBA -
Sant Baba Bhag Singh Post Graduate College
05.2001 -
12th -
Govt. Sen. Sec. School Isherwal
05.2001 -
10th -
Govt. Sen. Sec. School Isherwal
05.2001 -