KAMAL SINGH SANKHLA
BRANCH MANAGER
Jaipur
Summary
Dynamic banking professional with a proven track record at ICICI Bank, excelling in team management and operations management. Enhanced customer satisfaction through effective service quality improvements and staff training. Skilled in compliance and cash handling, consistently achieving branch targets while fostering a culture of excellence and accountability.
Overview
28
28
years of professional experience
Work History
Deputy Branch Manager
ICICI Bank
08.2010 - 08.2014
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Enhanced branch efficiency by streamlining internal processes and implementing staff training programs.
Branch Manager
The Bank of Rajasthan Limited
07.1986 - 07.2010
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Education
CAIIB -
Indian Bank Association
Mumbai, India 04.2001 -
Master of Commerce -
Government College Ajmer
Ajmer, India 04.2001 -
Skills
Team management
Operations management
Training and mentoring
Staff development
Compliance
Branch operations management
Cash handling expertise
Loan documentation
Timeline
Deputy Branch Manager
ICICI Bank
08.2010 - 08.2014
CAIIB -
Indian Bank Association
04.2001 -
Master of Commerce -
Government College Ajmer
04.2001 -
Branch Manager
The Bank of Rajasthan Limited
07.1986 - 07.2010
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