Kambala Geethika
Hyderabad
Summary
Dynamic Consultant with extensive AWS expertise at Genpact, excelling in resource management and incident resolution. Proven ability to enhance system performance and ensure data integrity. Skilled in Logic Monitor and incident management, fostering collaboration across teams to drive operational excellence. Adept at troubleshooting complex issues, contributing to a seamless IT infrastructure.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Consultant
Genpact
Hyderabad
06.2023 - Current
- Proficient in AWS services like EC2, VPC, S3, SNS, Workspace Admin, Cloud watch, SSM, Guard duty, Config, Personal Health check, Trust Advisor, EFS, IAM
- Route 53, RDS
- Creation and administration of AWS resources and different services (Launching Instances and Amazon machine images, creating elastic load balancers, Creating security groups for instances)
- Maintaining a backup of the resources is another important responsibility
- The administrator must perform AWS on-premises resources backup from time to time by making extensive use of AWS services
- To establish metrics and carefully monitor the utilization of AWS resources on a wide scale by making use of highly sophisticated Amazon CloudWatch
- Monitor the network and IT infrastructure and application environment - Performance, Capacity, and health of the infrastructure including hardware and software
- Maintaining access control, as well as the integrity of data, throughout the platform of the AWS application
- Worked on instance root volume increase and creation of new volumes, attaching new volumes to existing instance and resizing existing volumes
Sr Infrastructure Engineer
Consilio India PVT.LTD
Bangalore
03.2021 - 01.2023
- Experience in Installing and configuring any of the leading monitoring tools like logic monitor, application manager, SolarWinds/Orion/Application Manager/fog light etc
- Troubleshooting of network services and servers regarding storage issues also handling desktop and user account related support
- Co-ordinating monthly maintenance and sending out global communications regarding the maintenance
- Troubleshooting during the major incidents, coordinating bridge calls with concerned teams, sending global communications across teams and maintaining RCA of the events
Incident Management/NOC/Application Support Engineer
Harman Connected Services
Bangalore
07.2019 - 03.2021
- Participated in the updating security Patches and application related updates
- Good experience in working with end users and customers to resolve production issues
- Developed highly effective incident response team and trained extensively in preparation for possible events
- Working knowledge of PowerShell in running automated scripts
Core Network Engineer
Pratap Technocrats PVT.LTD
Bangalore
07.2018 - 06.2019
- Company Overview: Huawei Technologies PVT ltd
- Carried out routine, preventive and corrective maintenance for PS elements like SGSN, GGSN, PCRF and Core Nodes (MSC, HLR, MGW, Net act, VMware, HSS, SMSC, SDH, STP, CS, PS, SPS, SBC Firewalls, routers, switches, ISP Links)
- Checking Diameter peers Ping and Traces of down links of PS
- Performed health checks and carried out level1 analysis for CS And PS
- Checking of signaling links and trunk groups using ISUP, SIGTRAN
- Perform the E1 augmentation and POI configuration then circuits are Released for traffic and observing the KPI reports
- Checking call traces of customer complaints by using IRIS tool
- Resolving ROAMING issues and performing ROAMNING Configurations
- Huawei Technologies PVT ltd
GNOC Engineer
Nokia Networks
Chennai
01.2017 - 07.2018
- Company Overview: UST International Pvt Ltd
- Having exposure in RAS, Net Act application which helps in monitoring the Network Elements and fetching KPI 's data from Performance Manager
- KPI monitoring, analysing & escalating based on threshold Values on the Subscriber management devices such as HSS, EIR, HLR and MME, ONENDS, VLR
- Performed health checks
- UST International Pvt Ltd
Support Engineer
EOS
Chennai
03.2016 - 01.2017
Diagnostic Engineer
Nokia India PVT LTD
Chennai
10.2011 - 06.2014
- Failure Analysis of GSM, WCDMA Mobiles (2G &3G) which are found defective through Automated Test Equipment while manufacturing
- Minimizing MFR (Manufacturing Failure Rate), FFR (Field Failure Rate) by taking Corrective Action as soon as the root cause is found
- Failure Analysis using RF tester and related equipment, like Signal generator, Signal Analyzer, CRO
- For measuring, tuning Mobile transmitting / receiving power, Base band tuning etc
Education
Diploma - Electronics and Communication
Nettur Technical Training Centre (NTTF)
03.2011
Skills
- AWS
- EC2
- Application manager
- Logic monitor
- Incident Management
- Shift Lead
- New relic
- Clarify CRM
- PIM
- IRIS
- RIA
- Touch point
- MUR
- Prime tool
- RAS
- NETACT
- Putty
- BTS Manager
- BMC Remedy PT4
- Fog light
- Circuit switch
- Packet core
Certification
- AWS Certified Solutions Architect - Associate
- Generative AI
- Agile
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
- Kannada, Limited Working Proficiency
- Telugu, Full Professional Proficiency
- Tamil, Full Professional Proficiency
Hobbies and Interests
- Painting and hand crafts.
- Indoor and outdoor games.
- Travel and explore places.
Personal Information
- Date of Birth: 08/25/93
- Marital Status: Married
Honor Awards
- BEST EMPLOYEE, 06/30/14, Nokia India PVT Ltd
- BEST EMPLOYEE, 03/31/21, Harman Connected Services
Timeline
Consultant
Genpact
06.2023 - Current
Sr Infrastructure Engineer
Consilio India PVT.LTD
03.2021 - 01.2023
Incident Management/NOC/Application Support Engineer
Harman Connected Services
07.2019 - 03.2021
Core Network Engineer
Pratap Technocrats PVT.LTD
07.2018 - 06.2019
GNOC Engineer
Nokia Networks
01.2017 - 07.2018
Support Engineer
EOS
03.2016 - 01.2017
Diagnostic Engineer
Nokia India PVT LTD
10.2011 - 06.2014
Diploma - Electronics and Communication
Nettur Technical Training Centre (NTTF)
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