Kamlesh B Patil

• Established strong policies governing pharmacy operations.
• Coached staff on how to properly dispense medications, fill orders and serve customers.
• Recruited and hired qualified staff to fill vacancies.
• Purchased and organized supplies while maintaining compliance with proper storage procedures.
• Educated patients on proper medication use.
• Supervised and coached team of pharmacy technicians and trainees.
• Counseled patients regarding proper intake of medications.
• Effectively prioritized tasks and organized workflow to increase efficiency.
• Managed drug and supply inventories.
• Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
• Advised patients on medication side effects and contraindications and explained proper administration.
• Assisted other pharmacy staff with drug inventory, purchasing and receiving.

• Completed accurate cycle counts, inventory management and will-calls for customers.
• Assisted other pharmacy staff with drug inventory, purchasing and receiving.
• Managed drug and supply inventories.
• Dispensed and procured medicinal products and supplies used in hospital.
• Educated patients on proper medication use.
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
• Counseled patients regarding proper intake of medications.
• Verified safety and accuracy of physician orders.

• Kept pharmacy counter and related areas clean, neat and organized.
• Counted and labeled prescriptions with correct item and quantity.
• Trained new pharmacy staff on computer system and drug management protocols.
• Updated computer system with current customer, payment and inventory information.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.

• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Supervised guests at front counter, answering questions regarding products.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Approved regular payroll submissions for employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Assisted with hiring, training and mentoring new staff members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Monitored weekly sales to write reports for senior leadership and streamline operational processes.

• Achieved top performance by strategically adapting to rapidly changing, competitive environment.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Developed and implemented effective marketing plans involving regular physician visits to increase sales of drugs.
• Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
• Managed in-office and field sales call activity to educate and influence customers while building product sales.
• Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
• Prospected continuously for new potential customers and maintained robust conversion rate.
• Maintained customer promotional logs for product advertising campaigns.

• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
• Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.