Travelling
KANAK JOSHI
Assistant Store Manager
New Delhi
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Assistant Store Manager
Decathlon Sports India Pvt. Ltd
New Delhi
01.2020 - 12.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Investigated market to identify seasonal trends and forecast consumer needs.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Efficiency Trainer
Decathlon Sports India Pvt .Ltd
New Delhi
01.2019 - 03.2021
- Saved cost by implementing cost-saving initiatives that addressed long-standing problems.
- Developed team communications and information for meetings.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Department Manager & Product Trainer
Decathlon Sports (I) Pvt. Ltd, Mountain
Jaipur
12.2018 - 12.2020
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
Education
B.Com(H) - Commerce
University of Delhi
New Delhi 07.2013 - 07.2016
MBA - International Finance
Jain University
Banglore 07.2022 - Current
Skills
Efficiency
Team Management
Customer service
Organized
Goals and performance
Sales growth
Accomplishments
- B.Com (Hons.) : 2016
- HSC , (CBSE) : 2013
- SSC , (CBSE) : 2011
- Achievements-
- PRO BD with 80-90% consistency in acquiring customers with SaaS product in DotPe Pvt
- Ltd
- Like studio rivaaz, stylecracker, geeshaorganics.com etc.
Interests
Trekking
Timeline
MBA - International Finance
Jain University
07.2022 - Current
Assistant Store Manager
Decathlon Sports India Pvt. Ltd
01.2020 - 12.2021
Efficiency Trainer
Decathlon Sports India Pvt .Ltd
01.2019 - 03.2021
Department Manager & Product Trainer
Decathlon Sports (I) Pvt. Ltd, Mountain
12.2018 - 12.2020
B.Com(H) - Commerce
University of Delhi
07.2013 - 07.2016