Kanchan Dahat

To Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company, A Professional with 6+ years of experience specializing in continuous improvement, client relations, and cross-functional leadership. A proven track record of building strong client relationships and identifying opportunities to enhance the customer experience and improve satisfaction ratings. Senior Process Associate knowledgeable in managing accounts receivable tasks. Well-versed in general ledger report review and client relationship building. Looking to bring further success to growing non-profit organization.

• Achieved "Bravo" Award for Regular Attendance and Best Monthly Performance. (Tech Mahindra-2016)
• Achieved "Star of The Month Award" (Gallagher Service LLP - 2018)
• Worked as an SME provided Support to new associates and help them to clear their doubts during Live Production
• Internal QA for the team - to close the agent's error provide them feedback and send for Rebuttals if the error is invalid.
• Improved quality and efficiency of the process by providing kaizens.
• Conducting training session for the new joiners.

• Father's Name: Shri. Deoman G. Dahat
• Date of Birth: 27/09/93
• Gender: Female
• Marital Status: Married

Cooking, Listening Music,Singing, Photography ,Traveling