Kanchan Malladi
Secunderabad,Telangana
Summary
Seeking Senior Delivery Management role where my experience and expertise can be used to build technically competent teams, geographically spread and deliver high quality Project and Programs and enhance business.
Seasoned & Result oriented Leader having 22+ years of diversified rich and insightful experience of Management in both Software Product and Software Service Industry. Worked on different types of projects – Waterfall Model, Agile, Iterative programming Professional with vast experience in Client Management, Client Services, Contracting & Agreements. Extensive exposure and experience working in Global Delivery model with teams distributed geographically Expertise in Managing Service Delivery of Portfolio of Programs for large clients Experience in Leading Large Proposals and provide guidance in solution making, Effort Estimations, Financial Modelling, Delivery planning and Risk identification and Mitigation plan. Responsible for Business Planning and Prospecting resulting in business growth. Adept at Program planning, Scoping, Estimation, Tracking and Ensuring release of programs within budgets and deadlines. Good at scheduling and handling delivery management of multiple parallel projects Technocrat with core expertise in Product & Application testing, Building Client Services, Vendor Qualification & Management, Software solution Provider. Responsible for multiple innovative POC’s development Responsible for team building along with competency development Managing teams and various projects and forging relations with Project stakeholders/ Sponsors and liaising with various teams for proper execution of these projects.
Overview
30
30
years of professional experience
Work History
Group Project Manager, Digital Practice
Infosys Technologies
08.2010 - Current
- Managing the Service Delivery and Lead Hyderabad Mobility team
- Location Anchor for Hyderabad Mobility team
- Account Strategy and Planning
- Project Execution and Governance
- Employee Satisfaction & People Management
- Performance Management
- Delivery Unit growth planning and implementation
- Customer satisfaction
- Risk management
- Hiring and Career Planning
- Operations management
- Budget Management and Financial Analysis
- Providing Innovative Solutions and Business Growth
Head- Business Solutions & Quality Assurance and Testing
INSI Mobile Technologies
06.2009 - Current
- Building up of QA & Testing team
- Creation of QA process & Establishing testing process and testing lab from scratch
- Innovate and Provide Business Solutions using the proprietary platform for next generation Value Added Services (Context Aware Applications)
- People Management
- Service Delivery
Program Manager
Satyam School of Leadership
09.2008 - 05.2009
- Program Manager for Leadership & Performance Consulting group
Project Manager –QA & Testing
Azingo Soft Systems
01.2007 - 09.2008
- Building QA test team
- Establishing QA process
- Testing of Voice and Network based products and Reporting to VP engineering on QA activities
QA Manager/Test Manager
Nokia Enterprise Solutions
03.2002 - 12.2006
- Managing multiple QA teams & development team and test projects (in-house and outsourced)
Senior Test Engineer/Test Engineer
Nokia Enterprise Solutions
01.2001 - 03.2002
- Leading test teams, hands on testing, test automation
System Test Engineer
Ramp Networks
11.1998 - 01.2001
- Company Overview: Acquired by Nokia in January 2001
- Testing of small office security appliances
- Acquired by Nokia in January 2001
Software Test Engineer
Transcell Systems
06.1994 - 11.1998
- Company Overview: Acquired by Ramp in November 1998
- Testing of Fax over Internet appliance
- Acquired by Ramp in November 1998
Education
B.E. - Mechanical Engineering
KITS
01.1994
Skills
- Leadership
- Planning
- Design
- Development
- Testing
- Project Management
- Resource Management
- Software Quality Assurance
- Sanity Testing
- Dev-QA Testing
- Integration Testing
- Functional Testing
- System Testing
- Regression Testing
- Load Testing
- Stress Testing
- Testing Automation Framework
- Selenium
- Perfecto Mobile
- See Test
- IOT Use Cases
- Mobile API Testing
- Test Framework Development
- Mobile Applications Testing
- Test Lab Establishment
- Agile Testing
- White Box Testing
- Manual Testing
- Data Networking
- Security Appliances
- Network Management Software Testing
- Customer Simulation Networks
- NMS Protocol
- SNMP
- Test Team Building
- Software Development Life Cycle Management
- Bug Database Management
- Remote Site Testing
- Product Requirements Analysis
- Design Reviews
- Test Strategy
- Test Planning
- Test Case Development
- Test Execution
- Project Monitoring
- Reporting
- Test Automation Implementation
- Performance Testing
- Customer Support
- Postmortem Reporting
- Root Cause Analysis
- Corrective Action
- Preventive Action
- Metrics Collection
- Data Analysis
- Dashboard Presentation
- Product Documentation Review
- Team Leadership
- Performance Testing of Networking Appliances
Languages
English
Hindi
Telugu
Employmentprofile
- Infosys Technologies, Hyderabad, 6 Years, 08/01/10, Present, Group Project Manager, Digital Practice, Managing the Service Delivery and Lead Hyderabad Mobility team, Location Anchor for Hyderabad Mobility team, Account Strategy and Planning, Project Execution and Governance, Employee Satisfaction & People Management, Performance Management, Delivery Unit growth planning and implementation, Customer satisfaction, Risk management, Hiring and Career Planning, Operations management, Budget Management and Financial Analysis, Providing Innovative Solutions and Business Growth
- INSI Mobile Technologies, Hyderabad, 7 months, 06/01/09, Present, Head- Business Solutions & Quality Assurance and Testing, Building up of QA & Testing team, Creation of QA process & Establishing testing process and testing lab from scratch, Innovate and Provide Business Solutions using the proprietary platform for next generation Value Added Services (Context Aware Applications), People Management, Service Delivery
- Satyam School of Leadership, Hyderabad, 8 months, 09/01/08, 05/01/09, Program Manager, Program Manager for Leadership & Performance Consulting group.
- Azingo Soft Systems, Hyderabad, 1.4 Years, 01/01/07, 09/01/08, Project Manager –QA & Testing, Building QA test team, Establishing QA process, Testing of Voice and Network based products and Reporting to VP engineering on QA activities
- Nokia Enterprise Solutions, Hyderabad, 5+ years, 01/01/01, 12/31/06, QA Manager/Test Manager, Managing multiple QA teams & development team and test projects (in-house and outsourced)
- Nokia Enterprise Solutions, Hyderabad, 1.3 Years, 01/01/01, 03/31/02, Senior Test Engineer/Test Engineer, Leading test teams, hands on testing, test automation
- Ramp Networks, Hyderabad, 3 years, 11/01/98, 01/31/01, System Test Engineer, Testing of small office security appliances
- Transcell Systems, Hyderabad, 4 years, 06/01/94, 11/30/98, Software Test Engineer, Testing of Fax over Internet appliance
Personal Information
Date of Birth: 04/18/73
References
Provided upon request
Hobbies and Interests
- Management Consultative Study
- Contribute to development and building of organization
- Management, Quality and Business Consulting
Training
- Design Thinking
- In house Agile trainings
- Effort Estimation Techniques from Infosys
- Coach Certification
- Strengths Based Leadership from Gallup University
- PMP training from Centre for Organizational Development, Hyderabad
- Leading People – Situational Leadership – Nokia organized Training for practicing managers
- Time Management training from Franklin Covey Ltd.
- Communication, Presentation and Interpersonal Skills
- ZOOM training in house provided by Nokia
- Focus training in house Provided by Nokia
- Emotional Intelligence training
- Consultative Skills training
Corecompetencies
Provide leadership in Planning, Design, Development and testing execution of multiple Enterprise Applications and deliver on time with high quality., Strategizing resource requirements and planning on resources working on projects both at offshore and onsite, resulting in good profit margin., Deliver quality software product covering Sanity / Dev-QA Testing, Integration Testing, Functional Testing, System Testing, Regression Testing, Load and Stress Testing and Project Management., Taking bottom line responsibility of Delivery., Ability in identification, recommendation and also using Testing Automation Framework like Selenium, Perfecto Mobile, See Test etc., Identifying IOT uses cases, Consulting work and deliver Solutions., Expertise knowledge in Mobile API testing which includes API’s for messaging, multimedia, voice call, Phonebook & Web browser. Guided teams in coming up with Test framework used for testing of mobile API’s., Hands on experience and Knowledge in mobile applications testing which includes Phone book, SMS application, multimedia applications, Web browser, Call application & Games. Established mobile test Lab with CMU 200, equipment used to simulate mobile networks and also different web servers for testing of mobile applications., Expertise in planning and also implementing agile testing (Dev-QA test cycle), white box (API testing) and Manual black box testing., Provide & Manage data Networking/Security appliances (FW, VPN, IDP), Network Management Software testing and teams., Instrumental in bringing up of Customer simulation networks in Nokia, Hyderabad using various web servers to support different applications. Tested routers in real and simulated networks., Worked on testing of Network Management System product called Nokia Horizon Manager. The product was based on NMS protocol called SNMP., Worked on building test team and also testing of Nokia Wireless Access product. This product is used in conjunction with Nokia routers to support speedy internet content delivery onto mobile devices., Was point of contact for mobile testing support for L&T and Good Technologies in India. Was leading the team supporting true testing of mobiles in Hyderabad. Well versed with flashing of Nokia devices using Nokia Proprietary tool., Well versed with Software development life cycle management and manage Bug database management for projects., Work with remote site test teams (US, outsourced vendor location)., Key contributor in Product requirements analysis stage, design reviews., Expertise in Test strategy & high level test planning in early stages of the product based on requirements., Expertise in coming with Test cases, Test execution, Project monitoring and reporting., Plan and implement Test Automation in required areas., Complete knowledge in Functional, System testing including stress and performance testing., Build Customer Simulation Networks and test environments for testing the product., Working with Global Support teams to handle Customer Escalations., Post release work on Postmortem report of the project and also do Root cause analysis, Corrective and Preventive Action., Do regular Metrics collection, complete analysis and present dashboard to management team., Review of Product Documentation and manuals., Lead the team in various phases of testing in product/project life cycle., Basic Understanding of performance testing of networking appliances., Manage in-house and outsourced vendor development teams for projects delivery., Manage portfolio of parallel projects with over team of more than 50 direct employees and more than 150+ indirect reporting employees., Project planning, executing, monitoring and Risk analysis., Quarterly Budget planning and also logistics planning., Hardware and software procurement and allocation., Manage and provide technical guidance/support to the project/test teams., Manage high performance teams and individuals who are experts in their area of knowledge., Monitor the performance of team members and coach them to ensure efficiency and meet individual & group targets., Conduct strategy sharing sessions to analyze business strategy and to set individual and team goals in alignment with business strategy., Streamline efforts for attainment of short and long term goals of the group., Developing diversified teams., Objective setting, Achievement review., Performance review and management., Compensation planning and review (Salary Appraisals)., Attrition management., Managing team members’ Personal development., Coaching and Mentoring.
Timeline
Group Project Manager, Digital Practice
Infosys Technologies
08.2010 - Current
Head- Business Solutions & Quality Assurance and Testing
INSI Mobile Technologies
06.2009 - Current
Program Manager
Satyam School of Leadership
09.2008 - 05.2009
Project Manager –QA & Testing
Azingo Soft Systems
01.2007 - 09.2008
QA Manager/Test Manager
Nokia Enterprise Solutions
03.2002 - 12.2006
Senior Test Engineer/Test Engineer
Nokia Enterprise Solutions
01.2001 - 03.2002
System Test Engineer
Ramp Networks
11.1998 - 01.2001
Software Test Engineer
Transcell Systems
06.1994 - 11.1998
B.E. - Mechanical Engineering
KITS
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