Summary
Overview
Work History
Education
Skills
Timeline
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Kanchan  Thakur

Kanchan Thakur

Aviation Professional

Summary

Accomplished Lead Flight Attendant with 4+ years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service and help achieve company goals.

Overview

4
4
years of professional experience

Work History

Lead Cabin Attendant

Indigo
New Delhi
12.2022 - Current
  • Successfully lead and manage a team of cabin crew members, ensuring efficient coordination, effective communication, and smooth operations on board
  • Demonstrate a commitment to safety by maintaining an impeccable safety record, ensuring that all safety procedures and protocols are followed diligently, and proactively addressing any potential safety concerns.
  • Exhibited exceptional skills in handling emergency situations, such as medical incidents, turbulence, or security threats
  • Took an active role in training and developing cabin crew members, conducting effective training sessions, and implementing ongoing development programs to enhance their skills, knowledge, and professionalism
  • Fostered positive relationships with other departments within the airline, such as cockpit crew, ground staff, and maintenance personnel.

Cabin Attendant

Indigo
New Delhi
01.2019 - 11.2022
  • Contributed to efficient operations by demonstrating time management skills, accurate service delivery, and coordination with other cabin crew members
  • Received consistent recognition from the organization for outstanding performance, dedication to customer service
  • Contributed to maintaining a high level of punctuality by ensuring efficient boarding, prompt service delivery, and adherence to departure schedules.
  • Provided exceptional customer service to passengers, exceeding their expectations and creating a positive travel experience.
  • Demonstrated a commitment to professional growth by actively participating in training programs, workshops, and industry events.

Education

Bachelor of Arts - Journalism

Asian School of Media Studies
New Delhi
06.2014 - 2017.05

Standard 12th -

Bharti Public School
Nirman Vihar
03.2013 - 2014.04

Standard 10th -

Bharti Public School
New Delhi
05.2011 - 2012.05

Skills

Customer Service

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Timeline

Lead Cabin Attendant

Indigo
12.2022 - Current

Cabin Attendant

Indigo
01.2019 - 11.2022

Bachelor of Arts - Journalism

Asian School of Media Studies
06.2014 - 2017.05

Standard 12th -

Bharti Public School
03.2013 - 2014.04

Standard 10th -

Bharti Public School
05.2011 - 2012.05
Kanchan ThakurAviation Professional