Kanchi Bindal
Senior Market Research Specialist
Mathura,UP
Summary
Dynamic market research and competitive intelligence professional with over 5 years of experience, including more than 4 years at Gartner, specializing in CRM market analysis. Proven expertise in managing comprehensive research initiatives and delivering actionable quantitative insights that drive strategic decision-making. Adept at competitive benchmarking and market trend analysis, with a strong ability to collaborate with stakeholders to align research objectives with business goals. Proficient in leveraging advanced generative AI tools such as NotebookLM, Copilot, and Gemini to enhance research efficiency and effectiveness.
Overview
5
5
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Senior Market Research Specialist
Gartner, Inc.
02.2025 - Current
- Lead research initiatives delivering quantitative market insights and industry analysis across the CRM market.
- Manage multiple research projects, build methodologies from scratch, and ensure data accuracy and timely delivery of analytical outputs.
- Collaborate with subject matter experts to address client inquiries and provide market insights.
- Analyze datasets to identify market trends, vendor performance, and competitive dynamics.
- Work cross-functionally with Gartner's flagship research teams, including the MQ and forecast teams, to support broader market analysis and research deliverables.
- Train and mentor new joiners on Gartner research methodologies and internal tools.
- Improve internal workflows using generative AI tools.
Market Research Specialist
Gartner, Inc.
01.2022 - 01.2025
- Produced annual market share reports, competitive assessments, and worked as a co-author in leading software market share analysis reports.
- Analyzed vendor annual reports to understand their business performance and competitive landscape.
- Gained early project management exposure by supporting, and later independently handling, research projects such as Competitive Evaluation Tools and market insight deliverables.
Research Analyst
Iyoung Sphere Private Limited
01.2021 - 01.2022
- Conducted secondary market research to identify industry trends, market developments, and emerging opportunities in the consumer goods sector.
- Evaluate Indian government policy and regulatory updates to assess their impact on sector growth and business strategy.
- Synthesized research findings and prepared structured research reports to support internal product innovation and strategy teams for data-driven decision making.
Education
M.Sc. - IB Economics & Finance
Gokhale Institute of Politics And Economics
Pune01-2021
B.A. (Hons) - Economics
University of Delhi – Shivaji College
Delhi01-2019
Skills
Market Intelligence: Software Market Share Analysis, Software Market Share Alert, Competitive Landscape, Vendor Research, CRM Market Trend Analysis
Tools & Platforms: Advanced Excel, PowerPoint, Power BI (Intermediate), SPSS (Basic), STATA (Basic), R (Basic), Python (basic)
Databases: Advance knowledge in Privco, Dun & Bradstreet Hoovers, Capital IQ, Crunchbase, Pitchbook, Factiva
Quantitative research
Competitive analysis
SWOT analysis
Secondary research
Industry analysis
Market research and documentation
Project management
Data analysis
Teamwork and collaboration
Certification
IMS Pro Business Analytics
Awards
Live Wire (Gartner), Most Impactful Project (Gartner)
Timeline
Senior Market Research Specialist
Gartner, Inc.
02.2025 - Current
Market Research Specialist
Gartner, Inc.
01.2022 - 01.2025
Research Analyst
Iyoung Sphere Private Limited
01.2021 - 01.2022
B.A. (Hons) - Economics
University of Delhi – Shivaji College
M.Sc. - IB Economics & Finance
Gokhale Institute of Politics And Economics