VIVEK KUMAR TRIPATHI
Gurugram
Summary
Senior Market Research Specialist at Gartner with 5 plus years of experience delivering actionable advice on Mission Critical Problems to CIOs and I&O leaders. Expert in synthesizing complex secondary research into high-signal executive deliverables (PowerPoint, Infographics, Written Reports). Proven track record in stakeholder management, pilot project execution, and maintaining a 5/5 Quality Value Rating.
Overview
11
11
years of professional experience
Work History
Senior Market Research Specialist
Gartner
Gurugram
01.2021 - Current
- Executive Advisory : Deliver actionable advice to C-suite clients (CIOs) regarding operating models, Digital Transformation and cloud strategies using proprietary maturity models and Gartner Frameworks in form of Written Response, Infographics and Presentations.
- Performance Excellence : Maintained a consistent 5/5 Quality Value Rating and an Inquiry Cycle Time of 2.3 Days.
- Leadership & Mentorship : Lead the I&O, Government, Education, Healthcare cohorts; review deliverables by Research Specialists in team to ensure correct and high-quality insights for client deliverable.
- Digital Transformation : Executed pilot testing, improvement for the 'G lens' portal, directly impacting the evolution of Gartner’s digital delivery platforms.
- Output Diversification : Transform systematic secondary research into high-impact visual formats, including infographics and strategic decks.
- Knowledge Management: Knowledge capture, codification, intranet content management, content gap analysis, and knowledge base maintenance.
MBA Summer Intern
Aditya Birla Group (Grasim)
Mumbai
05.2019 - 06.2019
- Product Management: Oversaw the development and UAT (User Acceptance Testing) for 'Tracking Smiles,' a multi-level logistics tracking solution.
- Customer Centricity: Optimized system performance by identifying bugs and implementing new data attributes based on consumer insights.
- NPS Growth: Conducted client outreach to measure and analyze Net Promoter Scores (NPS) for service improvement.
Summer Internship
IIT Delhi
05.2015 - 07.2015
- Making of Delhi drainage master plan. Validation and checking of data using ARC GIS.
Education
PGDM - Marketing
Welingkar Institute of Management
Mumbai01-2020
B.Tech - Civil Engineering
National Institute of Technology (NIT)
Silchar01-2016
Skills
- Strategic Insights: Secondary Market Research, Competitive Intelligence, Maturity Modeling, Scoring Frameworks, Market analysis
- Domain Expertise: IT Infrastructure & Operations (I&O), and Cloud Strategy Subject matter Expertise in Government, Education, and Healthcare
- Stakeholder Management: End-to-end management, peer review, and cross-functional collaboration with industry experts
- Technical Stack: Capital IQ, MS Excel, Factiva (Intermediate), PowerPoint (Expert)
- AI & Productivity Tools: Generative AI tools (ChatGartner, Copilot, NotebookLM, Gemini), prompt engineering, AI-assisted research synthesis
- Client advisory
- Knowledge management
- Competitive analysis
Accomplishments
- Award: Nominated as Best Fresher at Gartner Gurugram (2021).
- Case Competitions: Top 20 Team in Hero Campus Challenge; First Prize in 'AdTract' Marketing Event (IMT Hyderabad) with the title of AdGuru.
- Public Speaking: Won Best Delegate at NIT Silchar - Model United Nations.
- Teacher/Mentor | Gyansagar NITS-CIT, Silchar, India: Created content and taught a basic MS Office literacy program serving regional tribal communities.
Timeline
Senior Market Research Specialist
Gartner
01.2021 - Current
MBA Summer Intern
Aditya Birla Group (Grasim)
05.2019 - 06.2019
Summer Internship
IIT Delhi
05.2015 - 07.2015
PGDM - Marketing
Welingkar Institute of Management
B.Tech - Civil Engineering
National Institute of Technology (NIT)