Results-oriented Business Analyst with 5+ years of experience bridging business needs with technical solutions across HRTech and fintech domains. Proven success in requirement gathering, stakeholder management, Agile/Scrum ceremonies, SQL-based validations, API integrations, and product enhancements. Skilled in documenting BRDs/FRDs, preparing UAT scripts, and improving process workflows. Successfully delivered projects such as a Loan Origination System (LOS), ATS revamp, Onboarding platform, JD Generator, and Recruiter Performance Dashboard. Recognized for driving operational efficiency and collaborating with cross-functional teams to ensure delivery excellence.
Hi, I’m
Kandarp Mathur
Business Analyst
Indore
Summary
Overview
12
years of professional experience
Work History
K-Tek Talent Solutions
Business Analyst
01.2019 - Current
Job overview
About Company:
Ktek Resourcing is a US-based staffing firm offering staffing, payroll, and project services to other service integrators and implementation partners.
Responsibilities:
- Collaborated with operations, technology, and recruiting teams to build internal tools
- Created BRDs, user stories, and workflows for automation and enhancement projects
- Participated in Agile ceremonies including Sprint Planning and Retrospective
- Performed API testing (Postman) and SQL-based data validation
- Led multiple system integration initiatives such as resume parsing, onboarding automation, and JD generation
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Tools/Tech Used:
JIRA, Confluence, SQL, Postman, Power BI, RChilli, DocuSign, OpenAI
Wealth IT Global
Financial Analyst
01.2014 - 12.2018
Job overview
Responsibilities:
- Maintained and analyzed daily demat account transactions
- Created Excel reports for the sales team to identify top-performing leads
- Coordinated with sales team for lead distribution and tracking
- Helped automate recurring reporting processes
Qpid Outsourcing Pvt Ltd
Language and Communication Trainer
06.2013 - 12.2013
Job overview
Responsibilities:
- Trained 30+ agents on process flows and client communication
- Designed call scripts and basic SOPs
- Monitored quality assurance reports for improvement areas
Education
Indore Institute of Science & Technology
Bachelors of Engineering (B.E)
04.2001
University Overview
MAD4API Technologies
Certified Business Analysis & API Mastery From MAD
04.2001
University Overview
Salesforce
Salesforce Certified AI Associate
04.2001
University Overview
Skills
Agile development practices
Requirements gathering
Project documentation
Proficient in technical tools
Integrated project and product oversight
Facilitating user acceptance testing
Strategic stakeholder communication
Identifying performance gaps
Analytical problem-solving
User requirement documentation
Workflow improvement
Proficient in SQL
Cross-functional collaboration
Data-driven forecasting
Problem-solving
Business process improvement
Accomplishments
Accomplishments
Loan Origination System (LOS) Workflow Automation
Project Overview:
Aimed to automate loan application workflows for a third-party lending platform. Designed the user journey, enabled multi-stage approvals, and ensured compliance with financial documentation standards.
Key Contributions:
- Gathered requirements from internal stakeholders and legal teams
- Designed UI/UX flow diagrams and shared wireframes for each step
- Defined business rules for loan eligibility, credit score, and approval workflow
- Wrote BRD and collaborated on FRD with development team
- Conducted UAT and mapped defects via JIRA
APIs Used:
- DocuSign API for digital agreements
- PAN & Aadhaar verification API
- Credit bureau API for credit check
- Notification APIs (SMS/Email)
Tools: JIRA, Postman, SQL Server, Confluence
ATS Enhancement ProjectProject Overview:
Revamped internal Applicant Tracking System to improve recruiter experience and data visibility.
Key Contributions:
- Identified gaps in recruiter workflows via interviews
- Enhanced job creation flow and implemented duplicate check logic
- Integrated RChilli Resume Parser via API
- Created dashboard specs and validation logic
- Designed new candidate profile views
APIs Used:
- RChilli Resume Parsing API
- Internal User Authentication API
Tools: JIRA, Postman, MySQL, Confluence
Candidate Onboarding SystemProject Overview:
Designed and deployed a paperless candidate onboarding system to streamline HR documentation.
Key Contributions:
- Gathered onboarding form requirements
- Integrated DocuSign API for signature handling
- Validated document upload logic and field-level checks
- Created workflows for status updates and reminders
- Tested edge cases during UAT
Tools: JIRA, DocuSign API, Confluence, Google Sheets
Recruiter Performance Dashboard (Power BI)Project Overview:
BI dashboard to track recruiter KPIs like submittals, interviews, offers, and TAT.
Key Contributions:
- Collaborated with leadership to define metrics
- Designed mock layout and filters
- Created SQL-based data validation logic
- Ensured dashboard accuracy through iterative testing
Tools: Power BI, SQL, Excel, JIRA
AI-Based Job Description GeneratorProject Overview:
A tool to generate customized job descriptions using OpenAI API, reducing time spent by recruiters.
Key Contributions:
- Designed prompt structure and templates
- Integrated OpenAI API and tested responses
- Used jsPDF to allow recruiters to download JDs
- Reduced JD creation time by over 60%
Tools: OpenAI API, jsPDF
Disclaimer
Disclaimer
I hereby declare that the above information is true to the best of my knowledge and belief.Timeline
Business Analyst
K-Tek Talent Solutions
01.2019 - Current
Financial Analyst
Wealth IT Global
01.2014 - 12.2018
Language and Communication Trainer
Qpid Outsourcing Pvt Ltd
06.2013 - 12.2013
Indore Institute of Science & Technology
Bachelors of Engineering (B.E)
04.2001
MAD4API Technologies
Certified Business Analysis & API Mastery From MAD
04.2001
Salesforce
Salesforce Certified AI Associate
04.2001