Kanhaiya Yadav
Bengaluru
Summary
Results-driven professional with extensive experience at Target Corporation, specializing in financial analysis and compliance management. Achieved a 20% increase in successful payment arrangements while leading process improvements that enhanced efficiency. Skilled in SQL and known for analytical thinking, I excel in resolving complex issues and driving team success.
Overview
4
4
years of professional experience
Work History
Lead Specialist RedCard Operation
Target Corporation
Bengaluru
05.2024 - Current
- Developed a strategy that boosted successful payment arrangements by 20%, reducing delinquency rates significantly.
- Led a team initiative to streamline collection processes, reducing average handling time by 17%, and improving overall efficiency.
- Resolved 1,000+ escalated customer inquiries with professionalism and empathy, ensuring prompt issue resolution, and customer satisfaction.
Senior Collections Specialist
Target Corporation
Bengaluru
11.2021 - 04.2024
- Processed high volume of written requests with 98% accuracy, exceeding targets by 10%.
- Collaborated with cross-functional teams to implement automation tools, reducing manual tasks by 20%.
- Performed periodic audits of existing accounts receivable data sets.
Education
Bachelor of Commerce (B.Com) - Business Law ,Compliance, Accounting & Finance
St Aloysius College
08.2021
Skills
- Financial analysis
- Compliance management
- Anti money laundering
- Analytical thinking
- Project management
- SQL
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data management
- Data visualization
Project
Excel Automator, (01/01/23 -04/30/23), automates Excel file formatting by extracting data and eliminating unnecessary information, enhances accuracy and efficiency by automating daily tasks, and achieves significant productivity gains, reducing formatting time by 24%
Accomplishments
- Recipient of the Leader's Choice Award, and multiple internal team awards
- State-level athlete in 100 m
- National Cadet Corps (NCC) 'C' certificate holder
Timeline
Lead Specialist RedCard Operation
Target Corporation
05.2024 - Current
Senior Collections Specialist
Target Corporation
11.2021 - 04.2024
Bachelor of Commerce (B.Com) - Business Law ,Compliance, Accounting & Finance
St Aloysius College
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