Kanika Chauhan
Airline
Rohini,DL
Summary
I am seeking an innovative and challenging profile where I can optimize my contribution toward achieving organizational goals, learn from the experience, and simultaneously achieve personal and professional growth.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Assistant Manager
Malindo Air
, Delhi
02.2014 - Current
- Role and responsibilities
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Assisting the travel agent, corporate clients and travel agencies with the group questionnaires and quotations
- Led project's and analyzed data for BIG groups Movement with Head office
- Handling a series of different trade partners
- Assisting BSP Capping and BSP issues
- Assisting Head office escalation E-mail's and CC avenue refund
- Communicated corporate objective to various division to meet deadlines and adhere on Group/Series deposit and ticketing.
- Processing the all INDIA counter and BSP refund.
- Optimized office schedule to balance team workloads,Groups productivity and flight loads.
- Resolved problems, improved operations and provided exceptional service.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
All ticketing coordinator
Gateway Travel Company
, USA
01.2012 - 01.2014
- Performing the following functions:
- Fresh issuance and re-issuance
- Planning route and advising best cost to the passengers /Agents
- Answering inquiries regarding information such as schedules, procedures, and policies
- Assisting travel agents with confirmation, refund calculation
- Attending to group from travel agencies like sending group questionnaires and quotations, requesting groups, negotiating and finalizing groups to Agents
Education
B.COM. Pass - undefined
Delhi University
01.2011 - 01.2014
12th - undefined
CBSE Board
01.2009 - 01.2010
10th - undefined
CBSE Board
01.2007 - 01.2008
Diploma - Aviation and Tourism Management
LeadingInstitute National Level International Institute of Technology Courses(IITC
Month Diploma - undefined
Basic Computer Course. - undefined
Timeline
Assistant Manager
Malindo Air
02.2014 - Current
All ticketing coordinator
Gateway Travel Company
01.2012 - 01.2014
B.COM. Pass - undefined
Delhi University
01.2011 - 01.2014
12th - undefined
CBSE Board
01.2009 - 01.2010
10th - undefined
CBSE Board
01.2007 - 01.2008
Diploma - Aviation and Tourism Management
LeadingInstitute National Level International Institute of Technology Courses(IITC