Kanika Sood
Mohali
Summary
Dynamic leader with a proven track record in team management, strategic planning, and customer relationship enhancement. Expertise in developing effective training materials and innovative solutions to drive team performance and achieve cost savings.
Overview
7
7
years of professional experience
Work History
Team Leader
Travel Slake
Mohali
09.2023 - 08.2025
- Developed training materials to onboard new staff effectively in customer service roles.
- Monitored team performance metrics to identify areas for improvement and support growth.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
BDE
Dietition Shreya's Clinic
Mohali
07.2022 - 08.2023
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Sales Manager
Beatum It Solution
Mohali
03.2019 - 06.2022
- Developed sales strategies to increase market share and attract new clients.
- Led a team of sales representatives to achieve monthly sales targets.
- Managed customer relationships to enhance satisfaction and retention rates.
- Collaborated with marketing teams to create promotional materials and campaigns.
- Managed daily operations of sales department, including supervision of staff members.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Sales Agent
Best Visa Solution
Mohali
03.2018 - 01.2019
- Developed strong customer relationships through regular follow-ups and personalized service.
- Conducted product demonstrations to educate clients on features and benefits.
- Conducted market research to identify selling possibilities and evaluate customer needs.
Education
BBA - Social Media Marketing
Chandigarh University
Mohali01-2025
Master of Science - Astronomy Astrology
Tarot Card School
Delhi01-2018
Associate of Science -
GSSS Jubbal
Jubbal01-2016
High School Diploma -
Kay Dee Public School Jubbal
Shimla01-2014
MBA -
Chandigarh University
MohaliSkills
- Social media marketing
- Data analysis
- Customer service
- Project management
- Team leadership
- Sales strategy
- Relationship management
- Analytical
- Team building
- First Aid/CPR
- Active listening
- Computer skills
- Problem resolution
Timeline
Team Leader
Travel Slake
09.2023 - 08.2025
BDE
Dietition Shreya's Clinic
07.2022 - 08.2023
Sales Manager
Beatum It Solution
03.2019 - 06.2022
Sales Agent
Best Visa Solution
03.2018 - 01.2019
BBA - Social Media Marketing
Chandigarh University
Master of Science - Astronomy Astrology
Tarot Card School
Associate of Science -
GSSS Jubbal
High School Diploma -
Kay Dee Public School Jubbal
MBA -
Chandigarh University
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