Kanishak Anand
New Delhi
Summary
Dynamic Product Manager with 4+ years of experience specializing in mobile app and web product development, UI/UX, CRM, inventory management, and payment solutions. Skilled in Agile methodologies and adept at driving product development cycles from conceptualization to market launch. Proven ability to manage cross-functional teams, execute high-revenue client projects, and enhance end-user experiences. Highly experienced in data-driven decision-making, stakeholder management, and optimizing processes for increased customer satisfaction.
Overview
7
7
years of professional experience
Work History
Product Manager
Busy Infotech Pvt Ltd (An Indiamart Company)
New Delhi
07.2024 - Current
- UI/UX Revamp: Revamped the company’s mobile app, increasing Play Store ratings from 2.5 to 4.3 within 5 months.
- Feature Innovation: Introduced “Master Creation,” “Payment and Sales Return Voucher Creation,” and E-way Bill and E-invoice features, boosting Weekly Active Users from 42% to 61%.
- Customer-Centric Roadmap: Gathered user insights through targeted client meetings and calls, identifying product gaps and aligning feature prioritization with customer needs.
- MIS & Data Analysis: Prepared comprehensive MIS reports for the mobile app to understand user behavior, guide data-driven decisions, and refine the product roadmap.
- Market Research & Launches: Conducted competitive analysis, staying ahead of industry trends and ensuring successful product feature launches.
Associate Product Manager
Meritto (Formerly Nopaperforms PVT LTD)
Gurugram
05.2021 - 07.2024
- Mobile App & CRM Leadership: Oversaw Mobile App, Payment, and CRM modules for improved user experience and seamless integration.
- High-Value Projects: Managed 2 enterprise client projects worth INR 6 Cr and INR 4 Cr, coordinating six teams to ensure timely delivery and client satisfaction.
- Key Feature Launches: Implemented Opportunity Manager, My Workspace, Field Force Tracking, Speech Recognition, Air Alerts, and Live Chat, resulting in a marked increase in mobile app adoption. MAU Growth: Achieved 10K Monthly Active Users (MAUs) through strategic feature rollouts while maintaining quality, cost, and deadlines. Air Alerts: Reduced call pop-up errors from 20% to 1%, significantly improving user experience and customer adoption. Lead/Application Manager: Optimized load time from 9s to 4s, enhancing the product’s overall responsiveness and user satisfaction. IVR Automation: Decreased operational effort by 85% and shortened telephony integration from 15 days to 2 days. Payment Module Integration: Partnered with Collexo to provide EMI/Loan payment options, elevating the end-user experience.
- Agile Project Management: Utilized Zoho Sprint for sprint planning, user story point estimations, and backlog management. Led quarterly roadmap discussions to define product strategies, ensuring on-time delivery of all features.
- Knowledge Sharing & Documentation: Curated and updated product articles to keep clients informed about new enhancements and features.
- End-to-End Implementation: Delivered client projects from inception to deployment, guaranteeing timely product releases and customer satisfaction.
VoIP Support Engineer
Real Time Data Services
Gurugram
07.2018 - 04.2019
- Developed design specification plans tailored to customer requirements, ensuring alignment with organizational goals.
- Provided effective enterprise solutions for architectural needs, contributing to the overall optimization of projects and teams
- Engaged with clients to comprehensively understand their requirements, offering strategic suggestions to enhance the end-user experience.
- Coordinated and implemented technologies such as Voice over Internet Protocol (VoIP) to optimize client performance and satisfaction.
Education
MBA - Marketing & Analytics
Great Lakes Institute of Management
Gurugram05-2021
B.Tech - Computer Science & Engineering
Amity School of Engineering & Technology
Noida04-2018
Skills
- Product Strategy & Roadmapping
- Wireframing using Figma
- Looker Studio & Amplitude for Data Tracking & Reporting
- Zoho Sprint, Notion & Clickup for Sprint Planning
- Agile Methodologies
- User Stories & Acceptance Criteria
- Project Management
- Stakeholder Management
- CRM & Payment Solutions
- Mobile App Product Development
- Market Research & Competitive Analysis
- MS Office
Accomplishments
- Best Newcomer Award (Product Department): Earned within 6 months at Meritto (Formerly NoPaperForms PVT LTD), recognizing exceptional performance.
- Fast-Track Promotion: Received a special appraisal and was promoted to Senior Analyst within 7 months due to outstanding contributions.
- Arjuna Award (Q4 2023–2024) at Meritto: Recognized for best performance in the quarter, reflecting high impact in product initiatives.
- Dean's List Member: Achieved a 3.52/4.0 GPA in Term 1 of PGDM, demonstrating academic excellence.
- Winner, “Capstone” Strategy Simulation Competition: Showcased strategic thinking and collaboration skills.
- Core Member, “Alcom” Alumni Committee: Contributed to alumni engagement and community-building activities.
Timeline
Product Manager
Busy Infotech Pvt Ltd (An Indiamart Company)
07.2024 - Current
Associate Product Manager
Meritto (Formerly Nopaperforms PVT LTD)
05.2021 - 07.2024
VoIP Support Engineer
Real Time Data Services
07.2018 - 04.2019
MBA - Marketing & Analytics
Great Lakes Institute of Management
B.Tech - Computer Science & Engineering
Amity School of Engineering & Technology
Similar Profiles
Dharmesh TripathiDharmesh Tripathi
Lead Senior Manager at SalaryBox (Cresce Technology Pvt Ltd)Lead Senior Manager at SalaryBox (Cresce Technology Pvt Ltd)
INFANT FRANKLIN SINFANT FRANKLIN S
Senior Client Specialist at UL Technology Solutions Pvt LtdSenior Client Specialist at UL Technology Solutions Pvt Ltd
H Jai KumarH Jai Kumar
Senior Manager at BUSY ( An Indiamart Company)Senior Manager at BUSY ( An Indiamart Company)