Kanishka Bisht
Delhi
Summary
Business Analyst with 3 years of experience in delivering precise system requirement documentation and supporting testing activities under tight deadlines. Skilled in developing comprehensive test plans, cases, and scripts, while providing ongoing support during testing phases. Proficient in eliciting requirements and collaborating with cross-functional teams to create high-performance software solutions. Advanced in utilizing MS tools, JIRA, and Azure DevOps for effective project management and documentation.
Overview
3
3
years of professional experience
Work History
Business Analyst, Asst. Manager
Firstsource
Bangalore
06.2022 - Current
- Collaborated closely with development teams throughout the SDLC to clarify requirements, resolve defects, and ensure timely delivery of high-quality software features.
- Actively participated in project walkthrough and sprint discussions to provide insights from a testing and business perspective, aligning technical efforts with user expectations.
- Supported the creation and refinement of test plans and strategies, driving quality assurance across functional, regression, and UAT phases.
- Translated business needs into clear functional specifications and user stories, facilitating smooth development handoffs and streamlined implementation.
- Conducted thorough defect triage and root cause analysis to prioritize issue resolution and maintain testing efficiency.
- Prepared and executed user acceptance testing (UAT), tracked defects, and ensured smooth rollouts of enhancements and new features.
- Led KT (Knowledge Transfer) sessions for new joiners, onboarding them to project workflows, domain concepts, testing tools, and documentation standards.
- Provided mentoring and support to junior team members to ensure consistent delivery quality and domain knowledge.
- Delivered regular status updates, testing progress reports, and risk assessments to stakeholders, ensuring transparent project tracking.
- Monitored and documented change requests, aligning modifications with original business goals and ensuring consistent tracking through resolution.
- Supported production issue tracking by raising bugs, working with development for quick fixes, and ensuring minimal operational disruption.
- Partnered with the operations team to enhance claim indexing accuracy and efficiency, contributing to improved claims processing outcomes.
- Provide end-to-end assistance to the development and QA team throughout the development and testing phase.
Education
MBA -
New Delhi Institute of Management, GGSIPU
Delhi03-2022
B.com. -
Sri Aurobindo College, University of Delhi
Delhi03-2019
Skills
- Data analysis
- Requirements elicitation and gathering
- Business process modeling
- User acceptance testing
- Project management
- Stakeholder communication
- Business Analysis
- Requirement Documentation (BRD)
- Change Request Management
- Agile methodologies
- User cases/User stories
- Stakeholder management
- Software Testing
- Test Plan Development
- User Interface Enhancement
- Defect triage and resolution
- Quality Assurance
- Time management
Technical Skills
- MS Tools
- Azure (ADO)
- JIRA
- Visio
Timeline
Business Analyst, Asst. Manager
Firstsource
06.2022 - Current
MBA -
New Delhi Institute of Management, GGSIPU
B.com. -
Sri Aurobindo College, University of Delhi
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