Kanishka Tiwari
Prayagraj
Summary
Dynamic professional with proven expertise in international sales and customer service, honed at Wipro HR Services and Lenskart.com. Excelled in enhancing client relationships and complaint resolution, boosting sales through strategic approaches. Skilled in business communication and data management, achieving significant client satisfaction and sales goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Wipro HR Services Pvt Limited
08.2024 - Current
Job Title:- International Customer Service Representative.
About - Wipro HR Services India Pvt Ltd is a leading provider of human resource solutions to different countries.. They offer a wide range of services to their clients, including H&W, Payroll, Data-Management.
Job Summary - Working with client Pepsico & Morgan stanley dealing with Health and Welfare in USA.
International Sales Executive
Lenskart.com
09.2023 - 06.2024
Job Title: - Fashion Consultant chat/voice process International process.
About Process -
- Set and achieved company defined sales goals.
- Improved sales techniques and made sales pitches to potential clients per quarter.
- Working in night shift dealing with International clients for our premium product upselling.
- Chat and Voice process dealing with international clients.
Education
Bachelor of Commerce - Business Management
Allahabad State Uniiversity
Prayagraj, India05-2023
Business Communication Skills - Business Communication
Internshala
Gurgaon, India10-2023
Skills
- International Sales Skills
- Business Communication Skills
- Data Management
- Sales strategies
Certification
Business Communication Skills
- Certified with Internshala,
- Issued on june 2023.
Google Ads Search Certification
- Google Ads Search Skillshop,
- Issued Jun 2023.
Yoctel Solutions Private Limited
- Issued june 2023
Languages
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Speak to your mind, even if your voice shakes.
William Shakespeare
Timeline
Customer Service Representative
Wipro HR Services Pvt Limited
08.2024 - Current
International Sales Executive
Lenskart.com
09.2023 - 06.2024
Business Communication Skills
- Certified with Internshala,
- Issued on june 2023.
Google Ads Search Certification
- Google Ads Search Skillshop,
- Issued Jun 2023.
Yoctel Solutions Private Limited
- Issued june 2023
Bachelor of Commerce - Business Management
Allahabad State Uniiversity
Business Communication Skills - Business Communication
Internshala
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