Kannan A

Loan against property division & Manages credit risks in company loan portfolio to optimize performance.

• loan against property division
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Managed employee disputes by employing conflict resolution techniques.

A National Head of Credit for two-wheeler loans oversees the credit function across the entire organization, focusing on the two-wheeler loan portfolio. This includes developing and implementing credit policies, managing risk, leading the credit team, and collaborating with other departments to ensure effective and compliant loan operations.

A Personal Loan Sales Manager's role involves driving the sales and growth of personal loan products, often within a bank or financial institution, by building relationships with clients, managing teams, and implementing effective sales strategies. They are responsible for achieving sales targets, understanding customer needs, and ensuring a smooth and positive loan application process.

• Gold loan & opretion department
• Planned and implemented growth strategies.
• Revamped outdated operational procedures which positively impacted overall workflow efficiency within the area.
• Analyzed key performance indicators to identify trends and areas for improvement within the department.
• Streamlined internal communication channels, facilitating improved information sharing among employees.

Oversaw operations in Vigilance department.

Detection of Corrupt practices, Malpractices, Negligence, Misconduct and better surveillance of public contact points. Close watch on officers at sensitive posts of doubtful integrity and detect fraud and Scrutiny of decisions taken by officials having discretionary powers.

• Gold loan department
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

• Gold loan department
• Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.

Gold loan appraiser & marketing (Gold loan department)