Kannan A
Tirunelveli
Summary
Dynamic leader with extensive experience at Manappuram Finance Limited, excelling in credit risk management and HR policy implementation. Proven track record in enhancing operational efficiency and fostering positive employee relations. Skilled in conflict resolution and developing strategic credit policies, driving organizational success through effective team collaboration and customer-focused solutions.
Overview
13
13
years of professional experience
2026
2026
years of post-secondary education
Work History
Credit Monitors Head
Manappuram Finance Limited
12.2023 - 04.2025
- Credit monitors head (Designation of Chief Manager)
- Loan against property division & Manages credit risks in company loan portfolio to optimize performance.
HR Head
Manappuram Finance Limited
03.2022 - 12.2023
- HR head (Designation of Chief Manager)
- Loan against property division
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
National Head Credit
Manappuram Finance Limited
11.2020 - 02.2022
- National Head credit (Designation of Chief Manager)
- A National Head of Credit for two-wheeler loans oversees the credit function across the entire organization, focusing on the two-wheeler loan portfolio.
- This includes developing and implementing credit policies, managing risk, leading the credit team, and collaborating with other departments to ensure effective and compliant loan operations.
Sales Manager
Manappuram Finance Limited
07.2019 - 11.2020
- Sales manager (Designation of Senior Manager)
- A Personal Loan Sales Manager's role involves driving the sales and growth of personal loan products, often within a bank or financial institution, by building relationships with clients, managing teams, and implementing effective sales strategies.
- They are responsible for achieving sales targets, understanding customer needs, and ensuring a smooth and positive loan application process.
Area Head
Manappuram Finance Limited
Chennai
06.2018 - 07.2019
- Area Head (Designation of Manager) Gold loan & operation department
- Planned and implemented growth strategies.
- Revamped outdated operational procedures which positively impacted overall workflow efficiency within the area.
- Analyzed key performance indicators to identify trends and areas for improvement within the department.
- Streamlined internal communication channels, facilitating improved information sharing among employees.
Senior Assistant
Manappuram Finance Limited
09.2016 - 06.2018
- Oversaw operations in Vigilance department
- Detection of Corrupt practices, Malpractices, Negligence, Misconduct and better surveillance of public contact points.
Branch Manager
Manappuram Finance Limited
12.2014 - 09.2016
- Gold loan department
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Assistant Branch Manager
Manappuram Finance Limited
06.2014 - 12.2014
- Gold loan department
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
Junior Assistant
Manappuram Finance Limited
12.2011 - 06.2014
- Gold loan appraiser & marketing (Gold loan department)
Education
Master of Arts - Bachelor of Law
Panchami College of Law
Bangalore, Karnataka08-2025
MBA - Financial Management
Bharathiar University
Coimbatore, Tamilnadu04.2021
Bachelor Of Commerce - Commerce
MS University Tirunelveli
Tirunelveli, Tamilnadu04.2010
Skills
- Credit Underwriting
- Financial Analysis
- Behavior Management
- Incident Reporting
Languages
English
Proficient
C2
Tamil
Proficient
C2
Hindi
Intermediate
B1
Kannada
Intermediate
B1
Telugu
Elementary
A2
Malayalam
Intermediate
B1
Timeline
Credit Monitors Head
Manappuram Finance Limited
12.2023 - 04.2025
HR Head
Manappuram Finance Limited
03.2022 - 12.2023
National Head Credit
Manappuram Finance Limited
11.2020 - 02.2022
Sales Manager
Manappuram Finance Limited
07.2019 - 11.2020
Area Head
Manappuram Finance Limited
06.2018 - 07.2019
Senior Assistant
Manappuram Finance Limited
09.2016 - 06.2018
Branch Manager
Manappuram Finance Limited
12.2014 - 09.2016
Assistant Branch Manager
Manappuram Finance Limited
06.2014 - 12.2014
Junior Assistant
Manappuram Finance Limited
12.2011 - 06.2014
Master of Arts - Bachelor of Law
Panchami College of Law
MBA - Financial Management
Bharathiar University
Bachelor Of Commerce - Commerce
MS University Tirunelveli
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