Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
Generic

Kannan Palpandi

Bangalore

Summary

Dynamic and results-driven Collection Team Lead with extensive experience in leading collections teams and managing accounts receivable. Currently at Accenture, spearheading the Campbellsoup project with a team of 16 collectors, ensuring timely follow-up on overdue accounts and analyzing collection progress. Expert in data analysis, client communication, and dispute resolution. Previous roles include a Senior Process Executive at Cognizant Technology, handling insurance collections, refunds, and adjustments, and a Process Associate at Fidelity Investment Private Ltd., with a focus on actuarial analysis and defined benefits. Proven ability to identify trends, resolve disputes, and improve processes. Known for fostering proactive communication and delivering comprehensive data analysis to clients.

Overview

15
15
years of professional experience
2009
2009
years of post-secondary education
5
5
Languages

Work History

Collection Team Lead

Accenture
- Current
  • Company Overview: Currently at Accenture, spearheading the Campbellsoup project with a team of 16 collectors
  • Supervise a team of 16 collectors, ensuring rigorous follow-up on past-due customer accounts
  • Analyze weekly and monthly collection progress, providing status updates to clients
  • Participate in monthly assessments of average days to payment, identifying trends for improvement
  • Prepare the team for monthly client calls, enhancing communication and accountability
  • Collaborate with clients to resolve disputed accounts through comprehensive data analysis
  • Engage in daily client calls to analyze real-time data, fostering proactive communication and swift issue resolution
  • Currently at Accenture, spearheading the Campbellsoup project with a team of 16 collectors

Senior Process Executive

Cognizant Technology
03.2013 - 07.2016
  • Mainly part of Account Receivables (AR) follows up
  • Responsible for collections and follow up with the Insurance companies
  • Insurance Collections, Refunds, Adjustment, Write-offs, and Deduction
  • Production forecast, preparing comparison statements with actual production
  • Clarifying team issues
  • Maintaining the Inventory data such as the Aged claims Report

Process Associate

Fidelity Investment Private Ltd.
11.2009 - 10.2012
  • Job Profile in Fidelity: Actuarial Analyst- Defined Benefits
  • Subject Matter Expertise for 2 Client which is E to E
  • Calculation of Benefit as per the plan of the Client’s Rule in accordance to the US Pension regulation
  • Calculation of pension Benefits for QDRO account and Retiree administration
  • Processing and Final Disbursement of Benefits for the participants
  • Implementing Benefit Restriction for DB Client if pension fund is under funded by 80%

Education

B.Com - Finance

Bangalore University

II PUC - undefined

Karnataka PU Board

SSLC - undefined

SGES

Skills

MS Office

Personal Information

  • Father's Name: Pal Pandi S
  • Mother's Name: Easwari P
  • Date of Birth: 02/25/87
  • Marital Status: Single

Disclaimer

I hereby declare that the details furnished above are true to the best of my knowledge. I am eagerly looking forward to be a part of your concern.

Timeline

Senior Process Executive

Cognizant Technology
03.2013 - 07.2016

Process Associate

Fidelity Investment Private Ltd.
11.2009 - 10.2012

Collection Team Lead

Accenture
- Current

II PUC - undefined

Karnataka PU Board

SSLC - undefined

SGES

B.Com - Finance

Bangalore University

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Kannan Palpandi