Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
FC Manager
Reliance Jio Mart Gwalior FC
04.2022 - Current
Handling Reliance Jio Mart Fulfillment Centre Area of 1 lac Sqft
Order fulfillment with 99.9% Fill rate
Order processing as per last mile planning to get it deliver on time
Return analysis to prevent Shrinkage and customer returns causes if any
Data analysis based on customers order frequency and article sales as per previous months data and current months delivery
Delivery conversion improvement as per designed operation plan and routes
Training conduction for DA’s to understand field issues and customer response
Deep Analysis on Stocks/Inventory of slow moving fast moving & Dead Stock
Cost Reduction by increasing DA’s productivity
FC Manager
Stellar Value Chain Services, Flipkart Services Pvt Ltd
03.2021 - 03.2022
End to End Fulfillment Centre Operations
Orders Processing with 100% Fill rate and within SLA Execution
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Improved safety procedures to create safe working conditions for workers.
Controlled costs to keep business operating within budget and increase profits.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Developed new process and strategy to make operation’s flow smooth and efficient
Dispatch efficiency to maximize order fulfillment capacity
Manpower planning according to monthly & previous forecast
Managed Inventory of 20 Lacs Units with 100% Accuracy
Operated 50k Square ft Mother Hub Operations with Zero Shrinkage and DEPS
Team Lead (Assistant Warehouse manager)
Amazon
Gurgaon
08.2020 - 03.2021
Led warehouse improvement initiatives to advance operational efficiencies and
increase performance
Maintained established levels of goods based on sales
forecasts and demand to fulfil orders on time
Conducted inventory audits with
100% accuracy following company procedures
Evaluated supplies and product inventory to check for quality and quantity issues
and
Returned unacceptable materials to vendors to obtain replacements or refunds
Trained new staff on job duties, company policies and safety procedures for rapid
On boarding
Oversaw and motivated team in warehouse to increase efficiency by
100%
Researching and implementing cost-saving initiatives and creating fresh new
approaches to long-standing problems
Worked with EHS/food safety to resolve Food compliance /safety related problems,
improve operations and provide exceptional customer service
Discuss and assistance to senior management in planning, implementation and
evaluation to existing operations.
Assistant Manager
Chartered Speed Pvt Ltd
Indore
03.2019 - 07.2020
Devoted special emphasis to punctuality and worked to maintain outstanding
attendance record, consistently arriving to work ready to start immediately
Auditing Activity by analysis of low performing route or crew
Analysis Route Behaviour and Route Dynamics according to Stops and Market Traffic
Planning on special Occasions & implement of demand & Supply
Ensuring Best Customer Experience by Field Visit and Surprise visits and Analysis on
Collection Data & Ridership
Ensured Zero losses from inventory Low Shrinkage and Attrition in team Roster
Planning and execution
Analysis on weekly performance and reports and finding gaps where we lacked
Motivation to the top performer and counselling for the bottom line
Managed multiple warehouse operation
(25k + 10K + 10k) Coordinate with vendors
for transportation of inventory
Work on cost effective and fast route planning .Plan, execute and build on the
delivery chain in newer geographies
Plan and execute SOPs, SLAs and quality parameters for performance of team
Analysing the performance on a regular basis
Monitor day to day performance and issue resolutions
Coordinate with different departments and consolidate the items at warehouse
Explore smart, effective and scalable solutions for the problem incidences in logistics
as well customer issues.
Hub Manager
Flipkart Services Pvt Ltd
Indore
06.2018 - 02.2019
People management handling 50+ Field Executive
Maintain Executive’s shift timings and rosters
Handle Executive’s issue and resolve it time to time
Conduct training for them as per
company's policy and requirement
Troubleshot login id issues by company's portal
Work on new vendors On boarding
process
End to End Last Mile Operations
Customer Issues regarding order and products Inventory Health & Reconciliation
Route Planning for better and fast customer delivery.
Team Leader Operations
Rivigo Services Pvt Ltd
06.2016 - 09.2018
Maintain material handling, ensure on time docking, safety of the ship as well as crew
Maintain Logistics documents permits
Pickup Coordination
Last Mile Operations
Vendor hiring and billing
Vehicle Management according to vehicle utilization and load
Route & lane planning for vehicle dispatching
Analyzing damage/Shortage/Pilferage and Taking Action for better results
Strengths
Hard Working
Honest towards work
Laborious & innovative towards achievements of goals
Believing in team and mentorship
Personal Details, HD Takshila Parisar Rajendra Nagar Indore (, Hindi, English
Contact : +917999750450
Education
B.E - Mechanical
RGPV University
Skills
Safety and compliance Staff supervisionundefined
Certification
FSSAI Training Certified
Software
SAP
Advance Excel
WMS
ERP
Timeline
5S Training & Implementation
09-2022
FC Manager
Reliance Jio Mart Gwalior FC
04.2022 - Current
FSSAI Training Certified
11-2021
FC Manager
Stellar Value Chain Services, Flipkart Services Pvt Ltd
03.2021 - 03.2022
Team Lead (Assistant Warehouse manager)
Amazon
08.2020 - 03.2021
Assistant Manager
Chartered Speed Pvt Ltd
03.2019 - 07.2020
Hub Manager
Flipkart Services Pvt Ltd
06.2018 - 02.2019
Team Leader Operations
Rivigo Services Pvt Ltd
06.2016 - 09.2018
B.E - Mechanical
RGPV University
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