Kapil Chopra
Process Developer
New Delhi
Summary
Presently working as Process Developer in Genpact; smoothly handling responsibility of Accounts Receivable to ensure aging is up to date,credits and collections are applied properly.
Overview
11
11
years of professional experience
19
19
years of post-secondary education
2
2
Languages
Work History
Process Developer
GENPACT
02.2023 - Current
- Invoice to Cash (ITC) operations function of US and Canada region of a multinational client
- Ensuring timely and accurate invoice processing and collections (Account receivables)
- Handling daily calls, escalation matrix, query log dealings with the client
- Releasing orders on a regular basis after necessary PO validation
- Preparing statements on a weekly/monthly basis and sharing with clients and stakeholders for review & analysis
- Reconcile customer accounts to match balances with customer statements
- Analyze the accounts receivable aging report to identify and address aging balances
- Monthly meetings with distributor/sales team for payments follow up.
- Working on different ERP for financial Adjustments
Senior Associate
BASANT LAL INTERNATIONAL
10.2018 - 02.2023
- Resolving customer complaints/queries & working with technical team on quality improvement
- Successfully creating business from potential clients & existing clients
- Managing day to day operations with considerable experience to manage business requirements and relationships with external vendors
- Handling operations, sales, product improvement
- Supervising production, procurement, supply chain, distribution, inventory & logistics
- Providing high levels of service to customers and conducting regular customer feedback sessions
- Maintenance and management of various documentation and procurement summaries
- Daily handling of procurement process
- Active involvement in getting statutory and internal audits done in providing supports.
Proprietor
R.K. DIGITAL STUDIO
01.2013 - 01.2018
- Worked in family Photography business due to business requirements & expansion
- Worked in digital transformation of process & modernization of techniques
- Maintaining cordial relationships with existing contacts & potential clients to create new business opportunities
- Operations including sales, procurement of updated technology, digital marketing for capturing more clients.
Education
Post Graduate Diploma in Management(PGDM) - Marketing
01.2011 - 01.2013
B.Com -
08.2008 - 07.2011
Elementary Education -
04.1994 - 03.2008
Skills
COMPUTER PROFICENCYundefined
Additional Information
- ACHIEVEMENTS :-Completed Generative AI Beginner certification At Genome (Genpact) Completed Data Literacy Beginner certification at Genome (Genpact) Received Cheers Awards at Rewards and Recognition Program in Genpact. Received Exceeding Expectation rating in last 5 months
Timeline
Process Developer - GENPACT
02.2023 - Current
Senior Associate - BASANT LAL INTERNATIONAL
10.2018 - 02.2023
Proprietor - R.K. DIGITAL STUDIO
01.2013 - 01.2018
IMT Ghaziabad - Post Graduate Diploma in Management(PGDM), Marketing
01.2011 - 01.2013
University of Delhi - B.Com,
08.2008 - 07.2011
General Raj School - Elementary Education,
04.1994 - 03.2008
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