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Software Development Engineer (Sde-2), Devices & Services Security

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Associate Principal Engineer

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Customer-focused professional with nearly 2 years of experience in BFSI sector, specializing in end-to-end client servicing, compliance adherence, and complex query resolution. Achieved 150% business growth while maintaining 4.7/5 customer satisfaction rating. Skilled in client onboarding, risk mitigation, and process optimization.

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Software Engineering graduate from Delhi Technological University (DTU), specializing in scalable technology systems. Expertise in algorithms, software architecture, and machine learning, with research published in Springer Proceedings on human action recognition and environmental sound classification. Currently serving as a core engineer at Policybazaar’s healthcare technology venture, responsible for end-to-end module ownership in OPD, IPD, and centralized services. Proven ability to transition from trainee to key contributor in large-scale hospital digitization projects.

Results-driven Quality Product Analyst at Policybazaar.com with expertise in data analysis and stakeholder engagement. Spearheaded initiatives that boosted organic leads by 12% and enhanced conversion rates. Proven leadership in agile project management, complemented by strong communication skills, driving impactful product strategies and user experiences.

Detail-oriented commerce graduate with a strong interest in research, data analysis and business operations. Skilled in working with structured data, preparing reports, verifying information and maintaining accurate records. Adaptable, quick to learn and motivated to build a career in analytical and process-driven corporate roles where precision, problem-solving and continuous learning are valued.

Operations Executive and Customer Success Manager with over 5 years of leadership in insurance and customer success. Expertise in managing large accounts, optimizing operations, and achieving high client satisfaction. Proficient in business operations, client relationship management, and fostering cross-functional collaboration. Track record of building high-performing teams and implementing innovative solutions to drive sustainable growth.

A results-driven HR professional with 2 years of experience in recruitment, onboarding, HR operations, documentation, and employee engagement. Recognized for strong communication, coordination, and analytical abilities, with a proven track record of managing diverse HR functions independently while ensuring accuracy, efficiency, and a positive employee experience.

Dynamic professional with proven skills in customer relationship management and problem-solving. Recognized for enhancing customer satisfaction through effective communication and collaboration.

Experienced Java developer with five years of expertise in designing and scaling microservices architectures using Dropwizard and Spring Boot, along with REST APIs, and event-driven systems. Knowledgeable in messaging systems like Apache Kafka and the AWS Cloud platform. Skilled in building solutions for health tech, insurance platforms, and job search applications, with a focus on reliability and performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tech and AI savvy.

Kapil Jain

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SDE-2

SDE-1

TechOps

Database Developer

Education

Masters of Computer Applications -

Bachelor of Computer Applications -

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SDE-2

SDE-1

TechOps

Database Developer

Masters of Computer Applications -

Bachelor of Computer Applications -

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