Kapil Jani
Una
Summary
To learn new things to develop my self & my career to make New friends.
To Obtain Recognition in an organization providing opportunities and to play the leadership role in its progress. To utilize and consolidate present knowledge and skills, apply depth knowledge of business to grow up organization. Seeking further avenues for enhancement and its application for organizational benefit.
Overview
18
18
years of professional experience
Work History
Work as DSA
Shreeji Consultant
Una
10.2020 - Current
- I am the pioneer branch manager of Una Branch.
- Responsible for sales.
- Responsible for monthly achievement of target.
- Responsible for new era of customer.
- Developed and maintained relationships with Customers and suppliers through.
- Used industry expertise, customer service skills and analytical nature to.
- Improved marketing to attract new customers and promote business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Proprietor
Youngistan mans clothiers
Una
07.2015 - 07.2020
- Consulted with customers to assess needs and propose optimal solutions.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Developed and managed relationship with vendors and suppliers.
- Provided customer service on accounts and resolved problems.
Branch Manager
Ujjivan Financial services pvt.Itd.
Rajkot
06.2014 - 03.2015
- I am the pioneer branch manager of Rajkot (W) Branch.
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
- Interviewed, hired and developed team.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Team Lead
Aum Motors, ( Mahindra 2Wheelers )
Una
02.2011 - 05.2014
- Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
- Created and maintained detailed database to develop promotional sales.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Investigated and resolved accounting, service and delivery concerns.
- Collaborated with sales team members to stay current on inventory levels, complete accurate.
BBC / CCA
Reliance Web World
06.2007 - 12.2010
- Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products and services.
- Manage video conference calls.
- Handled customer inquiries and suggestions courteously and professionally.
Education
MBA - H.R.M.
Vinayaka University
03.2012
B.com -
Saurashtra University
03.2007
Skills
- Analytical Thinking
- Concern For Training
- Team Work And Co-Operation
- Customers Services
- Initiative
- Planning And Prioritizing
- Sales management
- Customer relationship management
- Target achievement
- Employee recruitment
- Team leadership
- Customer service
- Problem solving
- Effective communication
- Friendly, positive attitude
Languages
- English
- Hindi
- Gujarati
Hobbies and Interests
To learn new things to develop my self & my career to make New friends.
Disclaimer
I, Kapil hereby declare that the information contained herein is true correct to the best my knowledge and belief.
Personal Information
- Date of Birth: 12/11/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Age
39
Languages
Gujarati
Beginner
A1
Hindi
Elementary
A2
English
Beginner
A1
Timeline
Work as DSA
Shreeji Consultant
10.2020 - Current
Proprietor
Youngistan mans clothiers
07.2015 - 07.2020
Branch Manager
Ujjivan Financial services pvt.Itd.
06.2014 - 03.2015
Team Lead
Aum Motors, ( Mahindra 2Wheelers )
02.2011 - 05.2014
BBC / CCA
Reliance Web World
06.2007 - 12.2010
MBA - H.R.M.
Vinayaka University
B.com -
Saurashtra University