Kapil Kandpal
New Delhi
Summary
Dynamic sales professional with a proven history of acquiring new clients and managing diverse revenue streams. Skilled in competitive analysis and market research, ensuring responsiveness to market shifts. Demonstrates strong negotiation and program management capabilities, leveraging strategic planning to drive revenue growth and enhance sales performance.
Overview
17
17
years of professional experience
Work History
Sales Manager - MICE & Catering
Sheraton New Delhi
New Delhi
04.2026 - Current
- Managed client relationships to ensure satisfaction and repeat business at the hotel.
- Directed sales strategies to enhance customer engagement and brand loyalty.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed revenue strategies to optimize pricing and inventory levels.
- Trained and mentored staff to improve sales techniques and customer service skills.
- Collaborated with sales teams to align revenue management with business goals.
- Analyzed market trends to support strategic decision-making processes.
- Collaborated with marketing teams to develop promotional campaigns and materials.
- Developed forecasts to guide budgeting and financial planning initiatives.
- Oversaw inventory management to maintain optimal stock levels for events and services.
Senior Sales Manager MICE & EVENTS
The Imperial
New Delhi
05.2024 - 03.2026
- Developed and executed strategic sales plans aligned with company goals and market trends, driving market share growth.
- Led sales team to achieve quarterly targets and drive revenue growth.
- Negotiated contracts with major clients, securing loyalty and maximizing company revenue.
- Collaborated with DOSM and revenue head to exceed upsell targets, resulting in increased monthly ADR.
- Analyzed market data to identify opportunities for expanding client base.
- Mentored junior sales staff, enhancing skills and significantly improving customer engagement.
- Implemented training programs for sales staff on product knowledge and selling techniques.
- Recruited, hired and supervised a team of highly successful sales professionals.
Senior Sales / Account Manager MICE
The Leela Ambience Convention Hotel
New Delhi
11.2022 - 11.2023
Sales Manager MICE
Le Meridien
New Delhi
04.2019 - 10.2023
Sales Manager North
Crowne Plaza
Bengaluru Electronics City
10.2016 - 03.2019
Assistant Manager Sales
Park Plaza Delhi CBD
New Delhi
03.2014 - 09.2016
Front Office Associate
Oakwood Premier
Pune
09.2012 - 03.2014
Industrial Exposure Trainee
Sheraton New Delhi Hotel
10.2009 - 03.2010
Education
Bachelor of Hotel Management & Catering Technology -
Kukreja Institute of Hotel Management & Catering Technology
Dehradun04-2012
Secondary Certificate -
National Institute of Open Schooling
New Delhi06-2008
Secondary School Certificate -
Central Board of Secondary Education
New Delhi06-2004
Skills
- Sales strategy
- Revenue management
- Market analysis
- Business growth strategies
- Retention strategies
- Sales coaching
- Training programs
- Team leadership
- Performance metrics
- Time management
- Team accountability
- Sales closing techniques
Personal Information
- Date of Birth: 1989-10-29
- Nationality: Indian
Languages
English, Hindi
Hobbies
Cooking, Cricket, Gardening, Reading
Disclaimer: -
I genuinely declare that all the facts mentioned above are true to my faith, and I'm answerable for its accuracy. January, 2026 New Delhi. KAPIL KANDPAL
Timeline
Sales Manager - MICE & Catering
Sheraton New Delhi
04.2026 - Current
Senior Sales Manager MICE & EVENTS
The Imperial
05.2024 - 03.2026
Senior Sales / Account Manager MICE
The Leela Ambience Convention Hotel
11.2022 - 11.2023
Sales Manager MICE
Le Meridien
04.2019 - 10.2023
Sales Manager North
Crowne Plaza
10.2016 - 03.2019
Assistant Manager Sales
Park Plaza Delhi CBD
03.2014 - 09.2016
Front Office Associate
Oakwood Premier
09.2012 - 03.2014
Industrial Exposure Trainee
Sheraton New Delhi Hotel
10.2009 - 03.2010
Bachelor of Hotel Management & Catering Technology -
Kukreja Institute of Hotel Management & Catering Technology
Secondary Certificate -
National Institute of Open Schooling
Secondary School Certificate -
Central Board of Secondary Education