Kapil Pathak
Business Development Manager
Bengaluru
Summary
I am a seasoned professional with 17+ yrs of industry experience in sales, renewals and account management. Known for my collaborative growth mindset and believes in driving accountability, strong technical leadership and creative ideas to propel positive business sales impact. Business Development Manager skilled in growing sales and improving stakeholder relations.
Business Development Manger CX group Cisco.
Project Manager Core Software Group Cisco.
Accomplished in exceeding targets with results-driven approach.
Overview
12
12
years of professional experience
2009
2009
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Business Development Manager
Cisco Systems Inc.
Bangalore
06.2019 - Current
- APJC Sales focused on driving Cisco's subscription services portfolio (quota based) for key strategic accounts, improving sales predictability, and growing key sales metrics with double digit growth YoY.
- Managed dynamics of sales to enhance services pipeline forecast, RFP, ROI analysis, and achieve/ exceed revenue targets and deliver top notch Enterprise and BFSI segment deals/proposal/RFP quote closures.
- Successfully drove Renewals and APJC biz dev programs -IQRR, ARR, Upsell, Commercial Nego and Risk/ Attrition management strategies to meet/ exceed FY objectives.
- Cisco Sales Enterprise and BFSI Accounts- Premium Services Account management
Sales Advisory / Opportunity Value pitching /Deal Structure/Pricing (CPQ)/ Negotiation etc. Enterprise ITES / BFSI RFP - Scoping, Negotiations, Pricing, Proposals, Sales QBR, POV, Customer Presentations, New Offer Programs, Account Strategy, Driving Sales Growth YoY.
Project Manager
Cisco Systems Inc.
04.2018 - 06.2019
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Responsible for various main line software and hardware releases by working closely with Cisco Engineering Team. I was part of complete SDLC and HDLC working alongside marketing for concept commit , engineering for execution commit.
- Successfully launched new products and scaled
existing products to newer markets, creating new revenue streams and ecosystems. I adept at defining and executing go-to-market, pricing, and packaging strategies to position the products with a differentiated value proposition, and competitive edge. - Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
Team Lead
Cisco Systems Inc.
01.2016 - 04.2018
- Lead the team of highly talented individuals and experts in various Cisco technologies like enterpise networking, security and collaboration. Solved and handled some of most complex networks environments and problems of customers like Verizon wireless , JP Morgan Chase, Wells Fargo, Telstra, Optus, AT&T etc.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Worked with team members to improve performance and implement training updates.
- Mentored junior team members on protocols and procedures of each station to maximize contributions.
Engineer
Cisco Systems Inc.
Bengaluru
05.2013 - 01.2016
- Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
- Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
- Supported multi-tier architectures, including application of tier isolation best practices.
- Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
- Completed efficient and effective troubleshooting of complex multi-vendor network service provider issues.
- Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.
- Configured, managed and troubleshot VOIP and multi-media (video) distributed systems and platforms.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
- Managed application patches, data backup, security changes and network configuration and replaced boards, changed servers and loaded and tested software applications.
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
Education
Bachelor of Engineering Technology - Electronics And Tele Communication Engineering
Rajiv Gandhi Technical University
Bhopal Jul 2004 - 06.2008
Skills
Strategic business development
Client relationship management
Cultivating collaborative partnerships
Collaborative decision-making
Team building
CCIE Collaboration 51548
I am Cisco Certified Internetwork Expert In Collaboration Domain. Holds expertise in Unified Communication , Applications , Contact Center and Video network. My number is 51548.
Certification
CCIE Collaboration
Accomplishments
- Won 3x CAP award for outstanding performace and best employee in HTTS Cisco
- Won Lead Generation Award for generating maximum number lead's for sales enablement.
- Achieved Outstanding rating among all the teams and employees with Cisco HTTS and Engineering teams.
Timeline
Cisco Certified Internetwork Expert (CCIE)
07-2024
Data Science @Cisco Generative AI Blue Belt 2024(Valid upto April 2027)
04-2024
Business Development Manager
Cisco Systems Inc.
06.2019 - Current
Project Manager
Cisco Systems Inc.
04.2018 - 06.2019
Team Lead
Cisco Systems Inc.
01.2016 - 04.2018
CCIE Collaboration
01-2016
VMware Certified Professional
10-2015
ITIL
06-2014
CCNP
07-2013
Engineer
Cisco Systems Inc.
05.2013 - 01.2016
Cisco Certified Network Associate (CCNA)
01-2012
CCNA
11-2009
Bachelor of Engineering Technology - Electronics And Tele Communication Engineering
Rajiv Gandhi Technical University
Jul 2004 - 06.2008
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