Kapildev Dave
BRANCH MANAGER
Junagadh
Summary
Strong experience of handling and managing assigned territories, ensuring business development, sales and revenue. Effectively managed assignments to achieve all targets and deliver high growth rate. Formulate plans, monitor and control sales budgets. Successfully managed an entire territory and motivated teams to achieve goals
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
BRANCH MANAGER
THE JUNAGADH COMMERCIAL CO. OP. BANK LTD
01.2024 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
BRANCH MANAGER
AU SMALL FINANCE BANK LTD.
08.2019 - 11.2021
- Grew Branch base by 300% over 2 year period through community networking and innovative customer incentives
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Handle Elite Customer portfolio of INR 704 Millions
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Effectively managed team of 7 banking professionals and staff
- Developed two team members for promotion to other branches
- Improved employee retention through staff promotions family-like atmosphere and merit base pay increases each year
BRANCH MANAGER
KOTAK MAHINDRA BANK LTD.
08.2018 - 07.2019
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
BRANCH MANAGER
ICICI BANK LTD.
10.2016 - 08.2018
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
PBA/TA
HDFC BANK LTD.
06.2014 - 10.2016
- Handling CLASSIC portfolio of INR 103 Millions
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Excellent communication skills, both verbal and written.
BDM
SBI Life Insurance Co. Ltd.(Bancasurance)
06.2011 - 05.2014
- Handle the 18 branches
- Make CIF and train them and help to make business of life insurance
- Take Gram Shabha in villages
- Produce 5 MDRT
- Marketing and selling of insurance products link plan, child plan, and many other launch plans
- Taking care of team and giving them very good motivation and product training and going back for a good promotional activities for focusing of products
- Grew revenue in target markets by engaging in strategic partnerships and alliances.
- Evaluated performance metrics, identifying areas for improvement and initiating corrective actions as needed.
Sales Executive
HDFC COMMERCIAL VEHICLE FINANCE
01.2004 - 05.2011
- I got a two promotion in HBL GLOBLE
- Managing all mater like login, disburse the file and verify the documents
- Handle the team and drive business from them
- Generate the lead from open market
- Take the feedback from the customer
Education
Adn. Certificate - PC application
Zeal Computer
Personality Development - undefined
APTECH
B.Com. -
Saurashtra University
Junagadh, India05-2002
Skills
Business development expertise
Customer relationships
Staff management
Work prioritization
Business development
Team supervision
Excellent work ethic
Sales professional
Sales management
Excellent time management skills
Sales planning
Goals and performance
Revenue generation
Alternatemobile
+91 8160667715
Personal Information
Date of Birth: 30-07-1980
Confirmation
I confirm that all the above information is true to the best of my knowledge.
Timeline
BRANCH MANAGER
THE JUNAGADH COMMERCIAL CO. OP. BANK LTD
01.2024 - Current
BRANCH MANAGER
AU SMALL FINANCE BANK LTD.
08.2019 - 11.2021
BRANCH MANAGER
KOTAK MAHINDRA BANK LTD.
08.2018 - 07.2019
BRANCH MANAGER
ICICI BANK LTD.
10.2016 - 08.2018
PBA/TA
HDFC BANK LTD.
06.2014 - 10.2016
BDM
SBI Life Insurance Co. Ltd.(Bancasurance)
06.2011 - 05.2014
Sales Executive
HDFC COMMERCIAL VEHICLE FINANCE
01.2004 - 05.2011
Personality Development - undefined
APTECH
Adn. Certificate - PC application
Zeal Computer
B.Com. -
Saurashtra University