KARAN MALHOTRA
Finance Operations Manager | Order-to-Cash (O2C) | Accounts Receivable (AR) | PMO
Hyderabad
Summary
Seasoned Finance Operations Leader with 15+ years of experience, including 14+ years at Amazon, specializing in global Cash Application, Accounts Receivable, and operational excellence. Proven track record of leading high-volume financial operations, driving automation, strengthening controls, and delivering measurable business impact across global portfolios.
Overview
16
16
years of professional experience
Work History
Finance Operations & Program Manager
Amazon Development Center
10.2011 - Current
- Lead global Cash Application operations processing 50,000+ transactions per month, directing a 20-member team across a multi-entity portfolio.
- Delivered 12+ process-improvement and automation initiatives, saving 2,000+ annual hours and strengthening SLA adherence.
- Owned and enforced GRC-aligned cash application controls, maintaining audit readiness and mitigating operational risk.
- Orchestrated the Souq (Dubai) to Hyderabad transition end-to-end with zero business disruption.
- Led UAT, onboarding, and SOP standardization for multiple new business launches, enabling smooth go-lives.
- Reduced unidentified and unapplied cash aging through governance cadence, root-cause elimination, and tighter controls.
- Mentored and developed high-potential team members, driving continuous learning and performance excellence.
Process Associate
Genpact
10.2009 - 10.2011
- Performed AP-to-GL reconciliations, audits, and invoice processing.
- Managed helpdesk queries and operational reporting.
Education
Bachelor of Commerce -
01.2009
Board of Intermediate Education - undefined
01.2006
Secondary School Certificate - undefined
01.2004
Skills
End-to-End Accounts Receivable & Cash Application
Manual & Automated Cash Operations
Misc / Unidentified / Unapplied Cash Management
Process Optimization & Automation
GRC & Compliance Controls
Stakeholder & Program Management
Transition & Migration Management
KPI, SLA, WBR / MBR Governance
Successfully integrated Souqcom to Amazon ledger
Timeline
Finance Operations & Program Manager
Amazon Development Center
10.2011 - Current
Process Associate
Genpact
10.2009 - 10.2011
Board of Intermediate Education - undefined
Secondary School Certificate - undefined
Bachelor of Commerce -
KEY ACHIEVEMENTS
- Delivered cash collections synergy initiatives improving customer experience.
- Implemented GRC-aligned cash application control policies.
- Saved over 2,000 annual man-hours through automation and SOP improvements.
- Supported 100+ businesses across AR and cash lifecycle operations.