KARAN CHHABRA
Ranchi
Summary
Operations Manager with extensive experience at Levi's, focusing on strategic planning and market analysis. Demonstrated success in driving revenue growth through innovative sales strategies and exceptional customer service. Expertise in leading cross-functional teams to enhance operational efficiency and meet business objectives.
Overview
13
13
years of professional experience
Work History
OPERATION MANAGER
LEVI'S
11.2023 - Current
- Oversaw daily operations to ensure efficient workflow and productivity.
- Coordinated cross-functional teams to enhance operational effectiveness and communication.
- Analyzed performance metrics to identify areas for process improvement.
- Led training sessions to enhance team skills and operational knowledge.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
AREA SALES MANAGER
MARDA COLLECTIONS PVT. LTD
09.2022 - 11.2023
- Led sales initiatives across multiple territories to drive revenue growth.
- Developed and implemented strategic sales plans aligned with company goals.
- Trained and mentored sales representatives to enhance team performance.
- Managed a team of sales representatives in order to achieve maximum results.
- Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
STORE MANAGER
TCNS CLOTHING CO. LTD.
03.2021 - 08.2022
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed team members to enhance customer service skills.
- Implemented visual merchandising strategies to optimize product displays.
- Oversaw inventory management and replenishment processes for stock accuracy.
- Maintained a clean and organized store environment for improved shopping experience.
STORE MANAGER
SKECHERS RETAIL INDIA PVT LTD
04.2019 - 02.2021
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed team members to enhance customer service skills.
- Implemented visual merchandising strategies to optimize product displays.
- Maintained a clean and organized store environment for improved shopping experience.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
STORE MANAGER
KHADIMS INDIA LTD
02.2013 - 04.2019
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed team members to enhance customer service skills.
- Maintained a clean and organized store environment for improved shopping experience.
- Analyzed sales data to identify trends and make informed decisions.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
PGDRM -
SCDL
01.2019
PGDBA -
SCDL
01.2014
BBA -
SMU
01.2010
Secondary -
CBSE
01.2007
Higher Secondary -
CBSE
01.2005
Skills
- Strategic planning and market analysis
- Competitor analysis and brand marketing
- Customer service and communication skills
- Product launch and innovation
- Sales maximization strategies
- Retail buying and merchandising
Accomplishments
- Got rewarded for best cluster manager of East in Levi's.
- Got certificate for best product champ of the East in TCNS.
- Organization has transferred the services from C grade store to A grade store as per the performance in Skechers.
- Got certificate for best manager of the East in Khadims.
Languages
- English
- Hindi
- Punjabi
- Bengali
Extracurricular Activities
Captain of school cricket team Played district level cricket matches Won many awards in sketching
Hobbies and Interests
- Listening music
- Reading books
- Making friends
- Surfing internet
Personal Information
- Date of Birth: 07/18/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Work Profile
- Handling Levi's Jharkhand Business, mostly Ranchi stores, with a turnover of 15 cr
- Managing and motivating staff to increase sales and ensure store efficiency, analyzing store sales figures
- Developing, researching, and implementing marketing strategies
- Maintaining awareness of market trends and monitoring local competitors
- Manage budgets set by Regional Managers.
- Maintaining accurate records of all pricings, sales, and activity reports.
- Ensuring all corporate and local regulations and procedures are met and reported.
Timeline
OPERATION MANAGER
LEVI'S
11.2023 - Current
AREA SALES MANAGER
MARDA COLLECTIONS PVT. LTD
09.2022 - 11.2023
STORE MANAGER
TCNS CLOTHING CO. LTD.
03.2021 - 08.2022
STORE MANAGER
SKECHERS RETAIL INDIA PVT LTD
04.2019 - 02.2021
STORE MANAGER
KHADIMS INDIA LTD
02.2013 - 04.2019
PGDRM -
SCDL
PGDBA -
SCDL
BBA -
SMU
Secondary -
CBSE
Higher Secondary -
CBSE