Summary
Overview
Work History
Education
Skills
Websites
Achievements Extracurriculars
Timeline
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Karan Dhyani

Karan Dhyani

Bangalore

Summary

Results-driven logistics and operations leader with over 8 years of experience scaling supply chain solutions, driving digital transformation, and executing high-impact strategies across logistics, SaaS, renewable energy, e-commerce, and healthcare sectors. Proven track record in reducing costs, optimizing delivery models, and leading cross-functional teams to deliver operational excellence.

Overview

8
8
years of professional experience

Work History

Associate Director – Solutioning and Growth

Shipsy-Logistics Software Solutions
02.2024 - Current
  • Collaborated with CEO’s office to design supply chain technologies and quick commerce strategies.
  • Increased revenue by 18% YoY through 9 new design projects for existing clients.
  • Reduced operations cashflow burn from 19% to 8% by restructuring virtual geographies.
  • Led supply chain digital transformation for Walmart, Flipkart Minutes, Myntra Now, and Zajel.
  • Generated $4.8M in revenue in two quarters through design business initiatives.
  • Won “Rising Star” and “Star Performer” awards for Q1 and Q3 2024.
  • Logistics Software Solutions

Lead – Revenue and Operations

Edgegrid-Climate-Tech Marketplace
08.2022 - 02.2024
  • Developed India's first renewable energy marketplace operations.
  • Increased revenue by 58% and secured contracts worth $242,000 with 11625% profitability.
  • Streamlined solar project execution, reducing per kW installation time by 68%.
  • Created in-house order tracking system (OMS), reducing project turnaround by 26%.
  • Climate-Tech Marketplace

Head – Logistics (Hyperlocal)

Apollo 24/7-Healthcare and Quick Commerce.
08.2020 - 08.2022
  • Led logistics strategy to enable 19-minute medicine delivery across 28 cities.
  • Reduced last-mile TAT by 32%, saving $470,000 in operational costs.
  • Implemented cold chain deliveries with 100% fulfillment in Tier 1 cities.
  • Increased order fulfillment rate from 58% to 72%.
  • Expansion of 28 new cities by using existing Apollo omni channel presence.
  • Promoted from City Head to Head of Logistics in 7 months; MVP Award recipient.

Operations Manager – Central Operations

Swiggy-Food tech and delivery
12.2018 - 08.2020
  • Founding team member for Swiggy Instamart and managed food delivery ops in AP & Telangana.
  • Reduced inventory loss by 10% and optimized rider productivity by 13%.
  • Scaled SKU count from 300 to 1700, increasing cart checkout by 17%.
  • Fast-tracked promotion within 11 months; received “Customer Obsession” award.

Team Lead – Last Mile Operations

Amazon India-E-commerce and delivery.
05.2017 - 12.2018
  • Managed last mile delivery and customer return operations.
  • Reduced fraud losses by 6% with OTP-based delivery pilots.
  • Led a 78-member team and 4 outsourced 3PL stations handling 3,000+ daily shipments.
  • Received two Last Mile League awards for operational excellence.

Education

BBA - Logistics Management

University of Petroleum and Energy Studies

Skills

  • Supply Chain Optimization
  • Logistics Management
  • SaaS Implementation
  • Digital Transformation
  • Quick Commerce Strategy
  • Cost Reduction & Profitability
  • Last-Mile Delivery
  • Vendor Management
  • Stakeholder Engagement
  • Process Improvement
  • Marketplace Operations
  • Team Leadership
  • Data Analysis & Modeling
  • Project Management
  • Product Ownership

Websites

Achievements Extracurriculars

  • Co-Founder, Wings of Hope NGO – Working on rural women's empowerment and sanitation
  • Industry Expert & Research Consultant – Guidepoint & Kavi
  • Sports: Represented college in Basketball (1st Place) and Football (4th Place) at zonal level
  • Youngest Team Lead at Amazon India

Timeline

Associate Director – Solutioning and Growth

Shipsy-Logistics Software Solutions
02.2024 - Current

Lead – Revenue and Operations

Edgegrid-Climate-Tech Marketplace
08.2022 - 02.2024

Head – Logistics (Hyperlocal)

Apollo 24/7-Healthcare and Quick Commerce.
08.2020 - 08.2022

Operations Manager – Central Operations

Swiggy-Food tech and delivery
12.2018 - 08.2020

Team Lead – Last Mile Operations

Amazon India-E-commerce and delivery.
05.2017 - 12.2018

BBA - Logistics Management

University of Petroleum and Energy Studies

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