Summary
Overview
Work History
Education
Skills
Timeline
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Karan Garg

Software Engineer
Patiala

Summary

Seeking a career to utilize my knowledge, personal skills to gain comprehensive understanding at a reputed organization so as to take responsibility and contribute significantly.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Windows Support Engineer

Yoda Technologies Pvt. Ltd.
12.2021 - Current
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Communicated with clients to verify roots and causes of computer problems.
  • Connected to computer of client using remote link to install programs and applications.
  • Upgraded operating systems and computer software to perform compatibility with programs.
  • Installed and configured operating systems and applications.

Customer Service Representative

Competent Synergies Pvt. Ltd.
10.2019 - 08.2021
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered prompt service to prioritize customer needs.
  • Updated account information to maintain customer records.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handling email and chats as well.

Education

Bachelor of Arts -

ISBM University
Chhattisgarh
04.2001 -

High School Diploma -

N.I.O.S
Patiala
04.2001 -

Skills

    Application Installations

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Timeline

Windows Support Engineer

Yoda Technologies Pvt. Ltd.
12.2021 - Current

Customer Service Representative

Competent Synergies Pvt. Ltd.
10.2019 - 08.2021

Bachelor of Arts -

ISBM University
04.2001 -

High School Diploma -

N.I.O.S
04.2001 -

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Karan GargSoftware Engineer