Karan Kamble
Pune
Summary
Dynamic Senior Operations Associate at Allstate India with expertise in claims handling and documentation validation. Proven track record in training teams and enhancing payment processing efficiency. Skilled in third-party claim setup and adept at collaborating with cross-functional teams to achieve optimal results. Committed to delivering excellence in general insurance operations.
Overview
5
5
years of professional experience
Work History
Senior Operations Associate
Allstate India
Pune
05.2023 - Current
- Set up third-party auto claims and validate documentation for BI/AB referrals.
- Collaborated with adjusters and legal teams to determine liability and assess loss.
- Organize claim documents in All Docs to support adjusters in liability and
payment closure. - Process rental/tow invoices, and categorize payments on the basis of the loss occurred. (Fire damage to property, Floods etc.)
- Handle medical documents for insured individuals and legal representatives via
HCAI. - Smart Simple Claims Migration (RCPS): Transitioned setup work from onshore to
Pune and trained the team. - ACG ELC Categorization: Implemented correct payment classification, which
improved tracking. - Conduct hourly SLA governance, assign workloads, and send updates to
management. - Supported cross-training and process error resolution.
- Team Management and Working together for best results.
Operations Associate
Back-office officer (Bajaj finance limited)
Pune
07.2021 - 04.2023
- Processed payments for death claims, ensuring timely disbursement to beneficiaries.
- Knowledge of claim process and system eg. SFDC, Customer eyes.
- Reviewed and verified documents against guidelines and policy norms for compliance.
- Follow up with Collection team for documents requirement.
- Coordinated mail delivery with partners and branch offices to maintain efficient communication.
- Making outcall to the Nominees and Branch.
Education
B.E. - Mechanical
Savitribai Phule Pune University
Pune06-2016
H.S.C -
Maharashtra State Board of Secondary and Higher Se
Pune02-2010
S.S.C -
Maharashtra State Board of Secondary And Higher Secondary Education
Pune10-2007
Skills
- Claims management
- Property Claims
- Claims Handling
- General Insurance
- Quality Assurance
- Process Improvement
- Third Party Claim Setup
- Payment processing
Timeline
Senior Operations Associate
Allstate India
05.2023 - Current
Operations Associate
Back-office officer (Bajaj finance limited)
07.2021 - 04.2023
B.E. - Mechanical
Savitribai Phule Pune University
H.S.C -
Maharashtra State Board of Secondary and Higher Se
S.S.C -
Maharashtra State Board of Secondary And Higher Secondary Education