Karan Kumar M
Bengaluru
Summary
Detail-oriented Support Engineer skilled in troubleshooting, ERP systems management, and product documentation. Committed to enhancing service operations and maintaining reliability.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Engineer
Sparr Electronics Ltd
Bengaluru
05.2025 - Current
- Managed receiving and receiving of products for service operations.
- Entered product and service information accurately into ERP systems.
- Executed troubleshooting and debugging processes to resolve product issues.
- Coordinated dispatch of repaired products to ensure timely delivery.
- Maintained detailed documentation and records of all service activities.
- Conducted testing on new and existing products post-firmware updates to verify functionality.
Service Engineer
I Digital Electronics
Bengaluru
03.2023 - 10.2023
- Executed L3 and L4 level repairs with precision and efficiency.
- Conducted comprehensive functional testing to ensure optimal performance.
- Performed thorough servicing on various equipment to maintain reliability.
Education
High School Diploma -
Vasavi Jnana Peetha Polytechnic
Benagluru01-2021
Skills
- Troubleshooting techniques
- ERP systems management
- Product documentation
- Functional testing
- Service operations coordination
- Time management
- Team collaboration
Certification
- Completed PG Diploma in Embedded and Automotive Systems at Cranes Varsity
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Hindi
Beginner
A1
Timeline
Support Engineer
Sparr Electronics Ltd
05.2025 - Current
Service Engineer
I Digital Electronics
03.2023 - 10.2023
High School Diploma -
Vasavi Jnana Peetha Polytechnic