Summary
Overview
Work History
Education
Skills
Certification
Key Project
Timeline
Generic

Karan Kundra

Hyderabad

Summary

Salesforce Developer / Platform Engineer with 4+ years of experience building scalable, data-driven applications across Sales, Service, and CPQ Clouds. Skilled in Apex, Lightning Web Components, Flows, and REST APIs, delivering end-to-end automation, system optimization, and seamless integrations for enterprise environments. Experienced in designing internal tools and reusable frameworks that improve efficiency, performance, and collaboration across global teams.

Overview

4
4
years of professional experience
9
9
Certification

Work History

Salesforce Developer / Platform Engineer

Salesforce
Hyderabad
07.2023 - Current
  • Designed and implemented scalable Apex classes, triggers, and batch jobs supporting business logic across Sales and Service Cloud.
  • Led development of Lightning Web Components enhancing UI responsiveness for 500+ internal users.
  • Built an AI-assisted internal tool that automatically suggests relevant Knowledge Articles on Support Cases, improving article reuse and resolution efficiency by 35%.
  • Integrated Salesforce with external middleware systems via REST APIs to enable real-time data sync and automation.
  • Optimized legacy code and SOQL queries reducing API callouts and execution time by 30%.
  • Delivered test-driven, production-ready solutions with 90%+ code coverage and seamless UAT sign-offs.
  • Contributed to architecture discussions, data model design, and advanced security (role hierarchy, sharing rules, FLS).

Salesforce Developer

Cyntexa
Jaipur
01.2022 - 06.2023
  • Developed full-cycle CRM solutions integrating Salesforce with Asana and QuickBooks.
  • Built reusable Apex components and LWC portals improving client-side workflows and automation.
  • Implemented CPQ automations for product configurations, pricing rules, and quote generation.
  • Delivered dashboards and lead routing systems improving response time by 20% across industries.

Associate Salesforce Developer

Pepcoding
Noida
06.2021 - 12.2021
  • Supported Salesforce proof-of-concept projects and contributed to internal CRM development training.
  • Participated in requirement gathering, design discussions, and code reviews for internal modules.

Education

Bachelor of Computer Applications - Computer Science

Aryabhatta International College of Technical Edu.
Ajmer
04-2022

Skills

  • Apex
  • LWC / Aura / Visualforce
  • SOQL / SOSL
  • Lightning Flows
  • Async Apex
  • REST / SOAP / BULK / Metadata APIs
  • Middleware Integrations
  • Sales Cloud
  • Service Cloud
  • CPQ / RCA / RLM
  • Field Service Lightning
  • Experience Cloud
  • SFDX / Git / ANT / Change Sets
  • Splunk / Grafana / Heimdall
  • JEST / Unit Testing / Deployment Automation

Certification

  • Salesforce Platform Developer I & II
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • AI Specialist
  • Administrator
  • Platform App Builder
  • Associate & AI Associate

Key Project

Knowledge Article Recommender (Salesforce Internal Tool), Developed a recommendation engine leveraging case context and metadata to suggest relevant Knowledge Articles automatically. Reduced manual search effort by 40%, improving case resolution consistency and engineer onboarding time.

Timeline

Salesforce Developer / Platform Engineer

Salesforce
07.2023 - Current

Salesforce Developer

Cyntexa
01.2022 - 06.2023

Associate Salesforce Developer

Pepcoding
06.2021 - 12.2021

Bachelor of Computer Applications - Computer Science

Aryabhatta International College of Technical Edu.

Similar Profiles

CREATE PROFILE
Karan Kundra