Karan M

• Led a cross-functional team to streamline operational workflows, enhancing efficiency and improving overall team performance.
• Developed and implemented training programs to upskill team members, fostering a culture of continuous improvement and collaboration.
• Monitored team performance metrics, identifying areas for growth and implementing targeted strategies to achieve operational goals.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

• 6 Months
• Entered shipping information into computer system and estimated freight and postal rates.
• Prepared and processed export documentation to ensure compliance with international regulations and timely shipments.
• Managed the tracking of shipment statuses and documentation, facilitating timely updates to stakeholders and clients.
• Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.

• Developed and implemented safety protocols to ensure compliance with industry standards, enhancing overall workplace safety.
• Inspected facilities for adherence to fire, hazard, and safety guidelines.
• Assisted in the investigation of accidents and near misses, providing insights that led to improved safety measures.
• Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.

• Prepared reports on shipping schedules and cargo statuses, facilitating timely communication with stakeholders and partners.
• Analyzed problems and worked with teams to develop solutions.

GPA: 68%

GPA: 63%

GPA: 75%