Karan Mistry
Manager - GTM
Overview
19
19
years of professional experience
4
4
Languages
Work History
Manger - GTM
Titan Company Limited
11.2021 - Current
- Led end-to-end go-to-market strategies for innovative tech products, driving a 150% increase in market share and a 3x boost in revenue growth within 12 months
- Developed and executed comprehensive go-to-market plans for 25+ product launches, encompassing market analysis, competitive research, pricing strategy, positioning and messaging.
- Established strong relationships with key stakeholders, including sales teams and channel partners, to ensure alignment and effective communication throughout the product launch process
- Stayed abreast of industry trends, competitive landscapes, and emerging technologies, enabling the company to maintain a competitive edge and make strategic adjustments to go-to-market approaches
- Spearheaded the ATL and BTL activities for the biggest brand campaign of smart wearables division for the entire offline market and end-to-end execution in more the 100+ cities and 5000+ retails assets
- Revamped the entire massaging on the customer facing assets like packaging, instructional manuals etc. to improve customer experience, communicate value more effectively, and enhance the overall perception of the product
Assistant Manager - Training
Titan Company Limited
08.2018 - 11.2021
- Developed and delivered comprehensive training programs for new hires, resulting in a reduction in smooth onboarding and increased employee productivity for the watches and wearables division
- Introduced interactive training techniques, including roleplaying and scenario based learning, resulting in improved engagement and knowledge retention among trainees.
- Evaluated training effectiveness through assessments, quizzes, and post-training performance, and used feedback to refine training content.
Trainer Consultant (Titan Co. Ltd.)
Thinkhall Training And Consultancy
09.2015 - 08.2018
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
City Trainer - Google One Program
TRO The Experience Agency
12.2014 - 09.2015
- Managing City level trainings( On-floor & Classroom) analyzing and developing training content, Coordination with OEM's Sales Staff for Training Requirements.
- Monitoring and auditing stock & display of Android One merchandise, Retail intelligence and insight, Relationship Building with RSPs, ISDs and Retailers
- Assisting National Trainer in Developing training modules.
- SPOC for all Product related queries
Store Operations Manager
Aptronix By PCH
12.2013 - 12.2014
- Managed the stores operations of two apple premium retail stores in mumbai and grew the stores to 50% higher sales.
- Oversaw inventory management, reducing stock shrinkage through improved tracking and loss prevention measures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store operations, including opening and closing procedures, cash handling, and ensuring compliance with company policies and procedures.
Assistant Manager - Operations
Reliance Digital Retail Ltd
08.2012 - 12.2013
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Optimized store displays and appearance via strategic merchandising.
- Maintained customer satisfaction with quick and professional handling of product returns.
Area Sales Manager
V5 Global Services Pvt. Ltd
09.2009 - 08.2012
- Monitored customer buying trends, market conditions, and competitor actions to adjust tactical moves & achieve sales goals.
- Led sales region to increase sales and boost team morale.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Exceeded targets by building, directing, and motivating high-performing sales team.
Group Category Manager
Sadhrta Retail Ltd.
11.2008 - 07.2009
- Widening Product portfolio, Negotiating & getting vendors onboard on ecommerce platform.
- Achieving top-line targets for the category.
- Handling BTL activities on the platform for the category.
- Incorporated suggested changes to layouts and promotions to drive sales.
- Monitored market to capitalize on latest trends.
- Designing Deals and offers with help of Vendors to promote the category on the platform
Assistant Retail Store Manager
The Mobile Store
12.2007 - 11.2008
- Trained and managed associates in customer service and sales techniques.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories.
Executive /Team Leader
Solutions Integrated Marketing Services
07.2005 - 11.2007
- SonyEricsson Retail Project - Team Leader -ISP
- Hewlett Packard (HP Invent) Print & Demo zone - Demo Expert
- Samsung Mobiles, Samsung Neo - ISP
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Commerce - Commerce
University Of Mumbai
Mumbai 04.2001 -
Skills
Interpersonal Communication
Team Management
Critical Thinking
Problem-Solving
Organizational Skills
Analytical Thinking
Teamwork and Collaboration
Verbal Communication
Retail Operation
Creativity
Data-Driven Decision Making
Customer-Centric Mindset
Timeline
Manger - GTM
Titan Company Limited
11.2021 - Current
Assistant Manager - Training
Titan Company Limited
08.2018 - 11.2021
Trainer Consultant (Titan Co. Ltd.)
Thinkhall Training And Consultancy
09.2015 - 08.2018
City Trainer - Google One Program
TRO The Experience Agency
12.2014 - 09.2015
Store Operations Manager
Aptronix By PCH
12.2013 - 12.2014
Assistant Manager - Operations
Reliance Digital Retail Ltd
08.2012 - 12.2013
Area Sales Manager
V5 Global Services Pvt. Ltd
09.2009 - 08.2012
Group Category Manager
Sadhrta Retail Ltd.
11.2008 - 07.2009
Assistant Retail Store Manager
The Mobile Store
12.2007 - 11.2008
Executive /Team Leader
Solutions Integrated Marketing Services
07.2005 - 11.2007
Bachelor of Commerce - Commerce
University Of Mumbai
04.2001 -