Karan Motivaras

Shadowing the brand ambassador including:
- Drove jewelry sales to 2,800+ guests per cruise, meeting weekly targets
- Sold GIA-certified diamonds & Effy designs with consultative, luxury service
- Hosted trunk shows & events for 50-150 guests to increase store traffic
- Managed daily newsletter content for onboard promotion of jewelry events, sales, and Effy offers
- Managed POS, shipboard credit, and $500K+ inventory with 100% accuracy
- Delivered 5-star guest experience to international clientele
- Partnered with retail/art teams for cross-promotions on sea days

- Assisted guests with jewelry try-ons and product education on GIA-certified diamonds and Effy designs
- Supported daily sales goals by greeting guests, qualifying needs, and connecting them with senior specialists
- Maintained luxury store presentation including merchandising, cleaning, and $500K+ inventory accuracy
- Processed POS transactions, shipboard credit, and secure jewelry handling with 100% compliance
- Delivered 5-star customer service to international guests in a fast-paced cruise retail environment
- Partnered with team on event setup, guest follow-ups, and opening/closing store procedures

• Engaged with customers to build rapport and loyalty.
• Prioritized helping customers over completing other routine tasks in store.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Helped customers locate products and checked store system for merchandise at other sites.

• Excellent communication skills, both verbal and written.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Built relationships with customers to encourage repeat business.
• Conducting Events and Seminars for guests on board.