Accomplished Senior Representative with extensive experience in customer service and HR operations. Proven track record at Concentrix Daksh India Pvt Ltd, managing employee onboarding, separation processes, and maintaining confidential HR records. Demonstrated expertise in handling high-volume email communications and generating detailed reports. Previous role as Senior Associate at WIPRO Ltd involved leading customer-facing teams, training junior associates, and collaborating on complex cases. Skilled in strategic communication, problem-solving, and time management.
Computer Applications & Office Practices
Won a R&R from Vice President within a few months from joining the prestigious People Solutions Center team .