Summary
Overview
Work History
Education
Skills
Timeline
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KARAN SHAH

KARAN SHAH

HR RECRUITER
Surat GUJRAT

Summary

Dynamic manager with a proven track record at Shreenathji Gems, enhancing customer satisfaction through strategic operations management and effective team leadership. Skilled in staff training and development, I successfully improved service delivery protocols, resulting in significant gains in customer satisfaction scores. Adept at relationship building and decision-making, I foster a productive work environment.

Overview

2026
2026
years of professional experience
1
1
Language

Work History

HR Recruiter

STARFORCE HR SOLUTIONS PRIVATE LIMITED
07.2024 - 07.2025

Currently employed at this company.

  • Verified applicant references and employment details.
  • Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
  • Enhanced candidate experience by streamlining the interview process and providing timely feedback.
  • Negotiated competitive compensation packages for new hires, promoting long-term retention of key employees.

MANAGER

SHREENATHJI GEMS
04.2016 - 07.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Ecommerce Marketing Manager

Swiggy
2021 - 2022
  • Collaborated with cross-functional teams to ensure a cohesive marketing approach across all channels.
  • Increased online sales by developing and implementing targeted ecommerce marketing strategies.
  • Developed engaging content for the company''s blog, social media platforms, and paid advertisements.
  • Optimized website performance for improved customer experience and higher conversion rates.
  • Utilized Google AdWords and Facebook Ads Manager to create targeted paid advertising campaigns that drove traffic and conversions on the website.
  • Established partnerships with influencers and bloggers to expand the brand''s reach and credibility in the target market segments.
  • Managed affiliate marketing program, fostering relationships with key partners for increased revenue generation.

Ecommerce Marketing Manager

AMAZON
2019 - 2020
  • Boosted ecommerce sales by developing and implementing innovative digital marketing strategies.
  • Regularly attended industry conferences and training sessions to stay updated on the latest trends, tools, and strategies for success in ecommerce.
  • Developed digital marketing and ecommerce site performance dashboards informed by granular analytics.
  • Actively participated in ecommerce conferences, webinars, workshops enhancing knowledge of emerging trends and technologies within the field.
  • Assisted in development of product and feature roadmaps for eCommerce Type materials.
  • Utilized market knowledge of ecommerce industry, supporting company sales goals and objectives.

Education

12th -

SHREE GANESH VIDHYALAY
AHMEDABAD

Skills

Team leadership

Timeline

HR Recruiter

STARFORCE HR SOLUTIONS PRIVATE LIMITED
07.2024 - 07.2025

MANAGER

SHREENATHJI GEMS
04.2016 - 07.2022

Ecommerce Marketing Manager

Swiggy
2021 - 2022

Ecommerce Marketing Manager

AMAZON
2019 - 2020

12th -

SHREE GANESH VIDHYALAY
KARAN SHAHHR RECRUITER