Dynamic Senior Technical Editor turned Data enthusiast at Packt Publishing Pvt. Ltd. with skills in Power BI, Python, and data transformation. Achieved a 50% reduction in editorial time through automation and enhanced stakeholder satisfaction by resolving 95% of technical queries swiftly. Passionate about driving efficiency and delivering high-quality, impactful data solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Technical Editor
Packt Publishing Pvt. Ltd.
07.2022 - Current
Automated manual editorial processes using Python and macros, reducing processing time by 50%, and improving data accuracy by 30%, ensuring faster content delivery and improved quality.
UtilizedPower BI and Tableau for interactive data visualization, and applied Power Query and SSIS for robust ETL processes, enhancing data transformation, reporting efficiency, and accelerating insights delivery by 25%.
Designed dynamic, paginated reports and interactive dashboards with key metrics like KPIs, bookmarks, and mobile views, empowering stakeholders with actionable insights, and improving decision-making efficiency by 35%.
Authored clear and comprehensive process documentation, reducing training time by 20%, and resolving95% of technical queries within 24 hours, enhancing stakeholder satisfaction and support efficiency.
Technical Editor
Packt Publishing Pvt. Ltd.
10.2019 - 06.2022
Collaborated with cross-functional teams to deliver high-quality, error-free content, consistently achieving 98%+ content accuracy, ensuring superior publication standards.
Implementedcode testing protocols and managedGitHub repositories, reducing publication errors by 30%, and accelerating issue resolution by 30%, improving content reliability.
Designed standardized editorial templates, boosting process efficiency by 15%, and enhancing content consistency across publications.
ResolvedCRM queries with a 25%, faster response time, improving customer satisfaction through effective troubleshooting and proactive support solutions.
Education
Bachelor of Engineering - Electronics And Telecommunications
University of Mumbai
01.2017
Diploma of Engineering - Electronics and Telecommunication
University of Mumbai
01.2014
Skills
Power BI and Tableau
Data transformation using Extract, Transform, and Load (ETL) processes: SSIS, Alteryx
Power Automate, Power Apps, and SharePoint for workflow automation
Excel Power Query and Power Pivot
SQL
Python (Pandas, NumPy, Matplotlib)
Accomplishments
Received the Expert Performer Award twice — in 2021 and 2024 — for exceptional performance and process optimization.
Achieved a 4.7-star average rating across Amazon & Kindle listings, reflecting consistent content quality and reader satisfaction.
Automated manual editorial processes, reducing editorial time by 50% and improving project satisfaction scores through enhanced efficiency and accuracy.
Achieved 4.7-star average ratings across Amazon & Kindle listings
Projects
Track down Customer Churn - PowerBI Dashboard
Objective: Analyze churn patterns for a telecom company.
Approach:Built a comprehensive data model to support flexible analytical queries, appliedDAX to calculate churn rates, average tenure, and revenue loss, and conductedexploratory data analysis (EDA) to identify key patterns and trends.
Outcome:Identified churn hotspots, enabling strategies that reduced churn by 12% and improved customer retention by 8% within six months. Decreased reporting time by 30% through optimized data modeling.
Tools & Techniques:Power BI, DAX, EDA, Dashboarding, Data Modeling, Data Visualization
Objective: Create a data-driven HR reporting system.
Approach:Transformed raw data using Power Query, developed an interactive dashboard highlighting turnover, satisfaction, and hiring rates.
Outcome:Delivered actionable insights, enabling a 5% improvement in employee retention and reducing hiring costs by 10%. Improved leadership decision-making speed by 20% with dynamic filtering and drill-down capabilities.
Tools & Techniques:Power BI, Power Query, Bookmarks, Dashboarding, Data Transformation, Data Visualization, KPI Tracking
LoanFit Eligibility Check - Python & Colab
Objective: Automate loan eligibility checks.
Approach:Cleaned and visualized data, then implemented classification models including KNN, Decision Tree, and Random Forest to predict loan eligibility.
Outcome:Achieved high prediction accuracy of 92% using Random Forest, minimizing manual eligibility checks and improving processing efficiency by 40%. Resolved over 100+ data anomalies, improving model reliability.
Tools & Techniques:Python, Colab, Pandas, NumPy, Scikit-learn, Data Cleaning, Data Visualization, ML Classification Models, Feature Engineering
BikeTrack-Pro - SQL & Tableau
Objective: Analyze bike sales performance.
Approach:Designed a relational schema, transformed data, and developed an interactive Tableau dashboard with drill-down capabilities for granular insights.
Outcome:Enabled deeper sales insights, empowering regional sales teams to identify top-performing product categories, contributing to a 10% revenue boost.