Karan Vaniawala

● As a Senior service manager, i have to covered steel plant from all over India for audit or technical issue found like plate mill, CRM complex, HSM, CSP mill as well as roll shop

● Serving as the single point of contact for Technical Services department wise.

● Process customer requests for quotations in accordance with pre-determined company metrics and procedures with help of CLECIM France team.

● Checking RFQs for focused customer AMNS and all others as well..

● Track customer requests for quotations, communicate with the customer to ensure accuracy, and prepare and send final quotations.

● Provide strong support from start to end to customer as per requirement..

● Perform other duties as assigned or requested.

● Already traveling for business 15% in a month in Western areas.

● As a service manager i have to keep coordination with our foreign principle team

● Using various strategies and tools to provide effective solutions to customers' concerns.

● Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.

● Promptly following up on service requests and providing customer feedback.

● Monitoring equipment and machinery performance and developing preventative maintenance measures.

● Conducting quality assurance and safety checks on all equipment.

● Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.

● Providing recommendations about new features and product improvements

● Monitoring inventory and reordering materials when needed.

● Conducting research and attending workshops to remain abreast of industry developments.

● Writing reports and presenting findings to Managers and Supervisors on a regular basis.

January 2023 - March 2023 HR Manager Vipul HVAC solution pvt ltd | Surat, India

● handling all over man power start to end related activity for joining process

● allocate candidates task, duties and their responsibilities towards organization.

● prepare attendance sheet of manpower

● provide technical training to new joining team and periodic training to old employees

● salary structure to be prepare for new joiners and revised salary structure for old employees.

● prepare company rules & regulation sheet for Timings, joining process & resign process

● prepare leave application format as per company laws

March 2012 November 2019 Essar steel Shift Incharge (SKF India Itd) | Surat, India

● shift incharge For CSP ROLL SHOP for SKF India Itd

● Operation and maintenance of CNC Grinding machine WR and Backuproll grinding and inspection

● Provide ground WR and Backuprolls to CSP mill as per their requirement

● WR and BUR chock overhauling and maintenance

● WR & BUR inspection after grinding

● WR and BUR bearing overhauling and maintenance

● person technical manpower handling as an incharge and provide them task

● Very good knowledge about measuring instruments and CNC grinding and texturing machine

● PPE record for manpower

● Store management

● Spare management

● Manpower, time management and utilization

August 2008 February 2012

CNC grinding & CNC EDT machine operator Essar steel Itd (Timken india Itd) | Surat, India, India • Responsible for smooth operation of CNC grinding machine and CNC Electrical discharge texturing machine in CRM complex Essar steel hazira

• Responsible for fault finding and trouble shooting for the CNC machines in CRM complex Essar steel hazira

● responsible for maintain quality during Roll grinding for Roughnessh and different mark on roll

● Responsible for maintain roll roughness during operation of EDT machine and proper texturing of work rolls for EDT machine programmes

● having knowledge about Work roll & backup roll mounting - dismounting job

● look after and having training for lines like CGL, CTL CCL

● working for the roll grinding of CRM 6 HI mill, CTCM mill and SPM mill in cold rolling complex

● having knowledge about CTCM, CRM and SPM mill for CRM complex

Enthusiastic engineer

● Eager to contribute to team success through hard work, attention to detail and excellent organizational skills

* Clear understanding of steel industry related task and training in same

• Motivated to learn, grow and excel in steel industry

• Skills Shift management

• Shift planning .Shift Scheduling