Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Karanjeet Kaur

New Delhi

Summary

My Objective is to complete the assigned responsibilities efficiently within time. Also be always ready to grab an opportunity to grow further in career.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Subject Matter Expert(SME)

Accenture
04.2018 - Current
  • Generated EMEA OTC reports from SAP as per daily, weekly, and monthly reporting schedules, ensuring accuracy and adherence to turnaround times (TAT); shared reports with relevant counterparties.
  • Prepared Delivery Date Reports for EMEA regions to track the delivery status of open or completed purchase orders within specified timeframes.
  • Created Invoice Reports using SAP transaction codes to provide visibility on invoices generated for selected date ranges.
  • Prepared and delivered daily audit reports extracted from SAP to clients to ensure compliance and transparency.
  • Maintained daily QB backup data, ensuring data integrity and availability.
  • Processed purchase orders (POs), sales orders (SOs), and invoices on a daily basis with high accuracy.
  • Assisted with project creation, including Work Breakdown Structures (WBS) and Blanket Orders in SAP as part of routine operations.
  • Managed regular client calls to enhance process quality, bridge operational gaps, and provide timely updates on invoicing status for high-priority clients.
  • Give training to new joinies and other team members
  • Maintain trackers and log for the process as an extra responsibility
  • Keeping track for the Quality Check data for the team

Process Developer

Genpact India Pvt. Ltd
Gurugram
12.2015 - 04.2018
  • Preparing and issuing weekly customer’s Ageing report.
  • Taking follow-up with customer or AP for a firm payment status of overdue invoices.
  • Weekly AR calls with Branch and leadership -Direct interaction with the clients.
  • Reach out to customer for remittance advise for un-applied credit.
  • Closely working with Cash app team to apply for customer credit.
  • Maintaining coordination with sales to take care of customer contracts and to resolve there query.
  • Uploading Invoices to customer’s portals, Account Reconciliation.
  • Rewarded with Trophies and certificates for being best collector and achieving targets

Agent/Executive

IBM Concentrix Daksh
Gurugram
04.2014 - 12.2015
  • Resolve customers’ query received on database.
  • Cash Application.
  • Resolve Customer Query on call and email.
  • Responsible to work to Cash App Team to apply unallocated payment.

Education

M.A. - English

Himachal University
Shimla
06.2009

B.A. (Hons) - English

Delhi University, Kalandi College
Delhi
06.2007

12th -

Guru Nanak Public School
Delhi
06.2004

10th -

Sr. Jassa Singh Ramgarhia Public School
Delhi
06.2002

Skills

  • Adobe Reader
  • Oracle
  • SAP
  • Siebel
  • Good communication
  • Coordination
  • Client Interaction
  • Strategic initiatives

Certification

  • Intermediate Level MOSAI
  • Japanese Language Proficiency Test (JLPT) Level 3

Accomplishments

  • Participated In Various Activities of English Literary Society.
  • Won Prize for Best Production in One Act Play in Inter College Cultural Festival

Timeline

Subject Matter Expert(SME)

Accenture
04.2018 - Current

Process Developer

Genpact India Pvt. Ltd
12.2015 - 04.2018

Agent/Executive

IBM Concentrix Daksh
04.2014 - 12.2015

M.A. - English

Himachal University

B.A. (Hons) - English

Delhi University, Kalandi College

12th -

Guru Nanak Public School

10th -

Sr. Jassa Singh Ramgarhia Public School

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Karanjeet Kaur