Karanjeet Singh
Noida
Summary
Seasoned Business Analyst with over 5 years of experience in implementing digital transformation projects across diverse domains, including banking, supply chain & logistics, and video management systems. Proven ability to deliver impactful data-driven solutions and strategic insights. Skilled at bridging the gap between technical teams and financial stakeholders to streamline processes, enhance productivity, and drive profitability.
Overview
7
7
years of professional experience
Work History
Business Analyst
Newgen Software Technologies Ltd.
2022.06 - Current
- Analyzed ongoing business processes and workflows to identify areas for improvement and optimization to enhance the overall user experience
- Conducted requirement gathering sessions with stakeholders from different departments to extract business needs and objectives
- Created BRD, FSD, technical design documentations, User Manuals to ensure clarity and transparency of the provided solution
- Collaborated with cross-functional teams to develop and prioritize product backlogs, and enhance existing ones, using Agile methodology
- Achievement in upselling of Newgen products & resources to improve overall profitability of the project by 25%
- Worked closely with legal and compliance teams to address regulatory concerns and implement necessary changes
- Developed comprehensive test plans and meticulous test cases to ensure thorough testing and quality assurance of system and Product delivered
- Provided user training and support to end-users, ensuring effective utilization of products and systems
- Prepared detailed effort estimation sheets for projects, ensuring accurate resource allocation and project planning
- Additional expertise in supply chain management and leading digital initiatives to drive innovation and operational excellence
Quality Assurance Analyst
APL Logistics Vascor
2019.04 - 2020.09
- Responsible for handling all the issues generated by operations team of (India & US) by providing end-to-end support processes and support governance of IT service
- Assisted lead QA tester with creation of master test plan & Wrote 40% of final master test plan
- Executed test cases across 15+ functional product areas that helped increasing the product efficiency by 31%
- Worked with the product managers to re-design the web portal and to automate the FVS Pilot project by following Agile Scrum Methodology
- Developed and maintained Business Requirement Documents and ensured they aligned with both functional and technical requirements
- Conduct variety of tests such as UI/DB compatibility testing, data transaction and load test to find unexpected issues for weekly releases
Software Engineer
HFCL Group
2018.01 - 2019.03
- Performed requirement feasibility analysis and identified test scenarios/test objectives
- Developed 200 + test cases and test scripts based on Technical, Functional specifications and Business rules for the Product through agile methodology
- Worked with GOI for Safe & Smart city projects by configuring 1400 and 600 CCTV cameras and configuring the ANPR (Automatic Number Plate Recognition) and Speed test software with e-challan portal
- Worked with Pre-sales team for Tender Analysis and Provide Solutioning as per the Business Requirement
- Worked with large amounts of data sets facts, figure, and number crunching by analyzing and understanding the data patterns based on defined business rules and trends
Trainee in Technology
Media Matrix (HFCL Group)
2017.06 - 2017.12
- Collaborated with Product team for development of content creation channels and white label applications
- Conducted rigorous manual testing of OTT Products including functional, integration and User acceptance testing
- Collaborated with development team to prioritize and resolve defects in a timely manner
- Prepared User Manuals and product related documents for better understanding of team members
Education
Post Graduate Program in Management (Cohort) -
School of Inspired Leadership, Gurgaon
B. Tech - Computer Science Engineering
Baba Banda Singh Engineering College,Punjab
Skills
- MS Office
- JIRA
- Tableau
- SQL
- Business Analysis
- Product Management
- Requirements Gathering
- Gap analysis
- Project Management
- KPI Tracking
Accomplishments
Received Newgen's Pinnacle Award for successfully implementation of Limit and Collateral Management Process and FID Process in AL-Masraf Bank in UAE
Recieved Newgen's High Five award for implementation the RAROC Process and Customer onboarding process in ADCB Bank which leads to remarkable increase in their revenue by approximately 40%.
Timeline
Business Analyst
Newgen Software Technologies Ltd.
2022.06 - Current
Quality Assurance Analyst
APL Logistics Vascor
2019.04 - 2020.09
Software Engineer
HFCL Group
2018.01 - 2019.03
Trainee in Technology
Media Matrix (HFCL Group)
2017.06 - 2017.12
Post Graduate Program in Management (Cohort) -
School of Inspired Leadership, Gurgaon
B. Tech - Computer Science Engineering
Baba Banda Singh Engineering College,Punjab
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