KARANKUMAR MADHESWARAN
Hosur
Summary
Results-oriented Business Analyst with 3 years of experience in the insurance domain, specializing in personal lines. Led a transformative two-year project resulting in a successful go-live in December 2023. Expertise in new business flows, underwriting processes, and agent interactions. Currently driving operational efficiency through the renewal flow initiative.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst
ORCHID INSURANCE
Chennai
01.2023 - Current
- Managed end-to-end requirement gathering of New Business System upgrades, including planning, resource allocation, and execution, ensuring projects go live were delivered on time and within budget.
- Experience in project and operations management with global teams and onsite/offshore models to meet project goals.
- In-depth knowledge of the Software Development Life Cycle.
- Adept in preparing Business Requirement Documents (BRDs), defining and executing Project Plans, Requirements Traceability Matrix, Project specification and scope documents, and delivering Project status reports.
- Excellent knowledge of insurance IT systems and integration points.
- Well-versed with Requirements Center Integrated Tools for Requirement Management, Analysis of Use cases, Business and Data Modeling, Unit Test Scenarios, Test cases, validating Test plans, and adhering sign-off on defined time frame.
- Knowledgeable about integration technologies, such as third-party APIs, web services, and message queues, for seamless system connectivity.
- Collaborated with business stakeholders to prioritize system enhancement requests and align them with strategic business goals.
- Utilized project management methodologies, such as Agile or Waterfall, to effectively manage project timelines and deliverables.
Associate Business Analyst
JOYN INSURANCE
Chennai
12.2021 - 01.2023
- Present requirements in graphical form using mock-ups, use cases, process maps, and detailed system design documents.
- Collaborated with underwriters, brokers, customers, and management teams to develop solutions that meet customer needs while maintaining profitability goals.
- Ensured all renewal implementations were accurately completed before policy expiration for processing.
- Used insurance rate standards to calculate premiums, refunds, commissions, and adjustments.
Education
Bachelor of Engineering - CSE
Adhiyamaan College of Engineering
Hosur12-2020
Skills
- Functional Requirements Documentation
- Effective Stakeholder Engagement
- Project Management
- Product Lifecycle Management
- Critical Analysis
- Technical Writing and Documentation
- Process Gap Analysis
- Workflow Analysis
- User Acceptance Testing
- Cross-Functional Product Leadership
- Workflow Improvement
- Business Strategy Development
- Competitive Analysis
- Skilled Negotiator
- Microsoft Office Suite
- Jira Management
- BPMN
- Figma Tool
- MySQL
- Agile, Scrum, and Waterfall methodologies
- Underwriting Process Management
Certification
- Certified Business Analysis Professional (CBAP), Udemy.
- Microsoft AZ-900, Microsoft.
- Cerified Full stack Developer, JSpiders.
Accomplishments
- Provided with 'Client Satisfaction Award' and 'Exemplary Contribution Award' for the year 2024.
- Played an important role in the successful implementation of new systems, processes, or initiatives.
Timeline
Business Analyst
ORCHID INSURANCE
01.2023 - Current
Associate Business Analyst
JOYN INSURANCE
12.2021 - 01.2023
- Certified Business Analysis Professional (CBAP), Udemy.
- Microsoft AZ-900, Microsoft.
- Cerified Full stack Developer, JSpiders.
Bachelor of Engineering - CSE
Adhiyamaan College of Engineering
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