Karanpreet Singh

I am seeking a challenging and rewarding technical position with a technology company that will allow me to continue practicing and expanding my skill set and knowledge base. I desire to gain quality experience that will allow me to take full advantage of my degree in Computer Engineering. Also, to make further contributions to the organization by more fully utilizing my education and experience. I am equally comfortable and qualified for a positions such as Exchange Admin, Office 365 Consultant and Migration Engineer.

• Messaging & Collaboration, Managed enterprise messaging systems supporting 200K+ mailboxes across Exchange, IronPort, and Menlo., Delivered ITIL-based support and service enhancements for mail flow, hybrid configurations, and spam filtering., Resolved issues related to OWA/ECP, SSL certificates, offline address books, and IIS connectivity., Supported coexistence environments across Exchange 2010, 2013, and 2016; handled DAG and database maintenance., Administered mailboxes, distribution lists, Office 365 groups, and public folders., Configured Cisco IronPort policies, content filters, and exceptions for secure email delivery.
• Microsoft 365 Administration, Provided support for Teams: chat failures, meeting issues, and policy misconfigurations., Managed Teams lifecycle and enforced governance policies (naming conventions, expiration, guest access)., Resolved SharePoint Online issues: site access, permissions, and document sync., Administered site collections, metadata, and content types for optimized document management., Investigated OneDrive sync failures, sharing issues, and quota overages; supported file recovery and version history.
• Security, Compliance & Data Governance, Designed and implemented DLP policies across Exchange, Teams, and SharePoint to prevent data leaks., Classified sensitive data (e.g., credit card numbers, health records) using built-in and custom classifiers., Tuned DLP rules to reduce false positives; educated users via policy tips and automated alerts., Configured journaling rules for email archiving; supported eDiscovery and litigation holds., Defined and applied sensitivity labels with encryption, watermarking, and access restrictions., Integrated labels with Microsoft Defender for enhanced threat protection., Developed and audited retention policies across Exchange, SharePoint, Teams, and OneDrive.
• Infrastructure & Tools, Extensive experience with Azure AD and Azure AD Connect for identity and access management., Analysed IIS logs, monitored app pools, and resolved client connectivity issues., Used Quest migration tools for mailbox and data migration projects., Skilled in PowerShell scripting for automation, reporting, and administrative tasks., Supported multifunction device email setup via Office 365 SMTP relay., Troubleshot access methods including POP, IMAP, MAPI, OWA, Outlook Anywhere, and SMTP.
• Testing & Client Support, Validated procedures and instructions before production deployment., Troubleshot helpdesk-reported issues and provided direct client support via phone, email, and in person., Supported Microsoft Premier Support projects as a Senior Engineer.

• Microsoft Certified professional, Enabling office 365 services, 70-347, 2019
• Microsoft Certified professional, Microsoft 365 Mobility and Security, MS-101, 2019
• Microsoft Certified professional, Planning and configuring a Messaging Platform, MS-200, 2019

I am dedicated and a devoted hard-working professional who can put in sustained and effective hard work. I have a sterling character of high integrity and honesty and I am confident of my ability to deliver result for a given task I hereby declare that the information given above are correct and true to the best of my knowledge and belief.