Karan Singh Sidhu

• Set Shared Service Centre for Bunge Limited for Global Services starting with a headcount of 49 and took over 650+ in span of 4+ years.
• The role involves defining and delivering the HR strategy to reveal the true growth potential of our business and our people.
• Experience of managing IT, Shared Services (Finance, Trade Operation) and HR transformation in challenging and changing environment within MNCs and working in various assignments spanning
• Business partnering for Global Shared Services (Finance & Accounts, Trade Operations, IT and HR Services) to support multi country business teams spread through Asia, Europe, and North America
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
• Recruited top talent to maximize profitability.
• Provided resolution to complex and confidential issues.
• Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
• Instructed senior leaders on appropriate employee corrective steps.
• Retained 100% protocol on management tools and procedural accuracy.

Labour Management:

• Earlier there was a huge gap in complying with the manpower planning schedule as there was a sudden ramp up and Down on weekly basis which was more than 20%, contractual were running on 12hrs basis
• Regular review and morning meeting with the contract supervisors
• 3 shift model of contract manpower was implemented
• Ensured 100% compliance towards the manning requirement in all the shifts despite of huge Ramp up & down due to Seasonal cultivation

Housekeeping services:

• Analyzing the present scenario, we had major Quality and Hygiene issues, housekeeping services as they were not competent enough to match the expectations of the site, more over we had three vendors in different designated areas
• Single professional vendor developed for new house keeping services
• SLA based contract
• Trained manpower
• Automated cleaning equipment’s
• Regular reviews resulted in better hygiene standards at the site
• Canteen & pantry Services: Issues related to hygiene and low quality of food in the canteen
• Formation of canteen Committee
• Snacks started in Night Shift for on roll employees from April onwards
• New vendor being developed for pantry services
• Consumable’s supply has been outsourced with no cash dealing
• One Contractual head count has been reduced after we have outsourced to canteen vendor

Transportation & Hotel Bookings:

• Earlier there was no bus service due to which there were issues of absenteeism in rainy and winter seasons and there were safety concerns as employee were , coming in the night shift by their own vehicles
• Bus service for operators from Nalagarh& Baddi was started in all the three shifts
• On time shift hand over has started, Operators are reaching the factory premises
• Working upon Vendor development for on the call basis cabs & Finalization of transportation SOP for all employees
• Vendor Directory was introduced for hotels booking and transportation

Executed Capability Development Agenda:

• Skill Matrix” a tool updated and projected and developed capabilities for the shop floor colleagues
• Implemented Technical and Behavioral Training need for the clients
• Facilitated the Kirkpatrick’s Model of Training Evaluation on the line
• Job Rotation, Multi Skilled and analyzed the performances.
• Introduced Performance Management Agenda on the line through Traineeship and Confirmation Appraisals

Partner with Operational Excellence Agenda:

• Actively involved in Mini Business teams (MBT’s) such as group meeting
• Lead all the activities under QCDSM and owned Organizational Pillar of IL6S(integrated lean six Sigma)
• Involved in Training in line with the Model Line Concept as per IL6S

Administrative Expert on the Line:

• Presented the manpower reports to the Line Managers like Attendance, Over Time, Absenteeism, Contract Labour Deployment, etc
• Acted as a Counsellor in the company and done Personnel Administration for the Client – Letters, Personnel Files, etc
• Security
• Security has been moved from 12hrs working to 3 shift model
• Started regular reviews with the security
• Finalization of frisking guidelines for the site
• Improvement in quality of guards at all times in professional manner
• Ensured recruitment and training to be imparted before deployment
• Introduced CCTV surveillance to have a regular monitoring of the site key areas

Key highlights:

• Bringing site contractual manpower from 12hrs working to 3 shift model
• Regular Compliance Audits for Contractual on monthly basis
• Partnering in Achievers club & Sankalp campaign to help increase the Quality Standards & productivity for the site
• Swach Banega Baddi campaign site cleaning initiative
• Initiated PEP talk on GMP&Safety for Contractual on weekly basis an update on Hygiene & Safety guidelines &good habits
• Lead by example started the process for keeping the Night Shift Manager for the site
• On boarding of the new pest control services
• On boarding of the linen services
• GQA audit with zero negative observations
• 100 % BSO of HR Team including contractual employees
• Finalization & implementation of the site Housekeeping & Drain cleaning, pest management SOP as the required Quality Standards
• Finalization & implementation of the site transport and mobile policies
• Up gradation of the Time and Attendance System for Company and Contractual Employees.

• Lead the Employee Engagement and Communication Agenda for Workmen
• Lead IR Agenda for the site:
• Executed Capability Development Agenda:
• Partner with Operational Excellence Agenda:
• Administrative Expert on the Line:
• Talent Acquisition
• Training and Development
• Performance Management System
• Industrial relation / Employee Engagement & welfare, Labour Law, Statutory Compliance
• General Administrator