Karishma Bhaker
Delhi
Summary
Customer-focused Flight Attendant with 6 years of experience in providing world-class customer service during domestic and international travel. Record of success in maintaining safe cabin environments, accurate inventories, and clean cabin spaces. Proven leadership skills that enable crews to overreach high customer service benchmarks and uphold organizational reputations for excellence.
Overview
14
14
years of professional experience
Work History
Cabin Crew
AIRINDIA
07.2018 - Current
- Works with full service airline on Boeing 777
- Followed safety procedure and monitored everyone to ensure them following the same
- Cared for passengers in need of special assistance and accommodated individual requests
- Conducted assignments promptly and professionally and acted as positive member of team
- Answer passenger questions regarding Flight and help small children, elderly or disabled persons.
Cabin crew
Indigo
10.2014 - 04.2018
- Worked on Airbus A320 low cost carrier airline
- Directed passengers during aircraft emergencies, medical emergencies or aircraft evacuation
- Provided services to customers and took feedback on the services provided
- Demonstrated proper emergency procedures
- Take inventory of headsets, alcoholic beverages and sales transactions prior to landing.
Assistant to Event Manager
Show Makers Events & Entertainment
01.2012 - 01.2014
- Used to organize Destination Weddings, Auto Expo, Fundraisers, Golf Tournaments, Conferences, Shareholder Meetings, Launch Events and Music and Film festival
Education
Bachelor of Arts - Economics
School of Open Learning, Delhi University
07.2011
Diploma course - Aviation, Hospitality and Travel & Tourism
Frankfinn
07.2008
Skills
- Proficient in Hindi, English, and Haryanvi communication
- Can work effectively in team as well as individually
- Highly optimist
- Immense exposure to the fast paced and high profile work environment
- Sound knowledge of Airline systems & procedures
CORE COMPETENCIES
PRE AND POST-FLIGHT CHECKS
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CUSTOMER SERVICE
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INVENTORY MANAGEMENT
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OCCUPATIONAL & PUBLIC SAFETY
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TEAM LEADERSHIP
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EMERGENCY RESPONSE
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AIRCRAFT EQUIPMENT HANDLING
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Hobbies and Interests
Travelling, Reading, Listening to music, Singing, Driving
Timeline
Cabin Crew
AIRINDIA
07.2018 - Current
Cabin crew
Indigo
10.2014 - 04.2018
Assistant to Event Manager
Show Makers Events & Entertainment
01.2012 - 01.2014
Diploma course - Aviation, Hospitality and Travel & Tourism
Frankfinn
Bachelor of Arts - Economics
School of Open Learning, Delhi University
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