Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sanaa Rehman

Sanaa Rehman

Bangalore

Summary

Being highly motivated with good analytical skill and an ablity of learning quickly, my aim is towards improvising myself with every step. I am calm minded, hardworking and compassionate personality which also helps me take the right initatives at the right time. I am also flexiable to adapt new concept and responsibilities in a field of work.

As a welcoming, personable individual with well-developed hospitality skills I can handle high-pressure situations with undeniable grace and poise.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Cabin Crew

Air India
New Delhi
06.2024 - Current

Cabin Crew

Indigo Airlines
Bangalore
10.2021 - 05.2024
  • Completed reports on incidents involving unruly or disruptive passengers.
  • Managed refreshments cart at scheduled intervals to give passengers food and beverages.
  • Maintained a professional appearance at all times while interacting with customers.
  • Provided first aid assistance to passengers when necessary.
  • Followed directives of pilots and airport personnel to complete safe, on-time departures and arrivals.
  • Managed passenger manifests, including verifying identities of travelers against passports or other documents.
  • Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
  • Responded promptly to customer complaints or requests for service during flights.

Cabin Crew

Indigo
Kolkata
06.2019 - 05.2020
  • Ensured safety and comfort of customers onboard aircraft
  • Resolved passenger conflicts and medical emergencies during flights.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard. announcements.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.

Content Creator

White Ideas media
Kolkata
02.2016 - 04.2016
  • Crafted engaging blog posts that increased website traffic.
  • Proposed creative ideas to engage followers with different content types and formats.
  • Edited existing copy when necessary to ensure accuracy and clarity.
  • Worked closely with marketing, advertising and management teams to plan ideal timing for campaigns.

Education

MBA - Operations Management

Symbiosis
Pune
06-2026

Bachelor of Arts - English Language And Literature

Snt Miras College
Pune
07-2018

High School Diploma -

Dr Grahams Homes
Kalimpong
04-2015

Skills

  • SKILLS
  • I am person skilled in arts such as playing guitar and painting
  • I also have a good communication skill knowing the three languages
  • English, Nepali and Hindi
  • I have learned to be flexible, patient and good at problem solving
  • I have excellent customer service skill and am good at time management
  • Multilingual proficiency
  • Initiative-taking
  • Reliability and punctuality

Languages

English
Proficient
C2
Hindi
Proficient
C2
Nepali
Proficient
C2

Timeline

Cabin Crew

Air India
06.2024 - Current

Cabin Crew

Indigo Airlines
10.2021 - 05.2024

Cabin Crew

Indigo
06.2019 - 05.2020

Content Creator

White Ideas media
02.2016 - 04.2016

MBA - Operations Management

Symbiosis

Bachelor of Arts - English Language And Literature

Snt Miras College

High School Diploma -

Dr Grahams Homes
Sanaa Rehman