Summary
Overview
Work History
Education
Skills
Languages
Personal Details
References
Timeline
Generic
KARISHMA K

KARISHMA K

PALAKKAD

Summary

Dynamic professional with a proven track record at IDFC FIRST BANK, excelling in customer service and financial analysis. Skilled in developing marketing strategies that expanded the client base and fostered strong relationships. Adept at conflict resolution and lead generation, driving significant growth and enhancing customer satisfaction.

Overview

7
7
years of professional experience

Work History

Deputy Manager - HouseHold

IDFC FIRST BANK
PALAKKAD
08.2023 - Current
  • Resolved customer complaints in a timely manner.
  • Fostered relationships with new and existing customers to expand the bank's client base.
  • Analyzed customer financial needs and recommended appropriate banking products.
  • Developed marketing strategies to attract new customers to the bank.

Sales Executive

KAIZENMOTORS
PALAKKAD
06.2018 - 07.2023
  • Adjusted sales techniques based on interactions and feedback from customers and peers.
  • Identified new potential markets and developed plans for targeting them.
  • Cultivated relationships with existing customers to encourage repeat business.

GOLD COUNSELLOR

ICICI BANK LTD
PALAKKAD
02.2023 - 06.2023
  • Tracked and managed new leads and followed up on referral business.
  • Performed daily maintenance of loan applicant database.

Education

Bachelor - History

MES WOMENS COLLEGE
PALAKKAD
03-2018

PLUS TWO - Humanities

CAHSS
PERUVEMBA
03-2015

SSLC -

PHSS
PULIYAPARAMB PALAKKAD
03-2014

Skills

  • Customer service
  • Financial analysis
  • Sales strategy
  • Marketing strategy
  • Customer relationship management
  • Conflict resolution
  • Lead generation
  • Team leadership
  • Relationship building
  • Time management
  • Product knowledge

Languages

English
First Language
English
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Personal Details

  • Gender : Female
  • Date of Birth : 12-05-1998
  • Nationality : Indian
  • Marital status : Married
  • Residential Address : Poolakkal House, Pirayiri, Palakkad, 678004

References

References available upon request.

Timeline

Deputy Manager - HouseHold

IDFC FIRST BANK
08.2023 - Current

GOLD COUNSELLOR

ICICI BANK LTD
02.2023 - 06.2023

Sales Executive

KAIZENMOTORS
06.2018 - 07.2023

Bachelor - History

MES WOMENS COLLEGE

PLUS TWO - Humanities

CAHSS

SSLC -

PHSS

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KARISHMA K