Mahima AGARWAL
Dibrugarh
Summary
Results-driven Deputy Manager known for high productivity and efficient task completion. Specialize in team leadership and strategic planning. Excel in communication, problem-solving, and adaptability, ensuring seamless and effective achievement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deputy Manager Acquisition Household
IDFC FIRST BANK
Dibrugarh
11.2023 - Current
- Analyzed sales to identify needs, and adjust strategies accordingly.
- Responsible for marketing and selling bank products and services to potential customers.
- Responsible for creating new account information for the week, and submitting a report to the management.
- Evaluate existing customers' needs, and cross-sell additional products and services.
- Developed and maintained positive relationships with customers by providing excellent customer service at all times.
- Worked closely with customers to understand needs and resolve diverse issues.
Inside Sales Specialist
Idecution Marketing Studio
Mumbai
03.2023 - 09.2025
- Collaborated with marketing team to develop targeted promotional campaigns.
- Conducted follow-up calls to nurture client relationships and secure sales opportunities.
- Utilized CRM software to track customer interactions and sales progress.
- Delivered product presentations to clients, highlighting key features and benefits.
- Implemented digital marketing campaigns using social media platforms such as Facebook and Instagram.
- Researched current trends and best practices for digital marketing activities.
Education
Masters of Commerce - Banking And Finance
Dibrugarh University
Dibrugarh09-2022
Bachelor of Commerce - Accounting And Finance
D.H.S.K Commerce College
Dibrugarh07-2016
Skills
- Customer relationship management (CRM)
- Problem-solving
- Team leadership
- Sales and marketing
- Business development understanding
Certification
- Diploma in Financial Accounting (06/2017 - 11/2017)
- Community Manager Internship from NbLik
- Digital Marketing Certification from Upgrad Campus
Languages
Hindi
First Language
English
Proficient (C2)
C2
Assamese
Intermediate (B1)
B1
Accomplishments
- Earned the highest incentive slab
- Achieved the best Community Manager intern at NbLik.
References
References available upon request.
Timeline
Deputy Manager Acquisition Household
IDFC FIRST BANK
11.2023 - Current
Inside Sales Specialist
Idecution Marketing Studio
03.2023 - 09.2025
Masters of Commerce - Banking And Finance
Dibrugarh University
Bachelor of Commerce - Accounting And Finance
D.H.S.K Commerce College
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